TechDigital Corporation
End User Support Engineers - L1 Support
TechDigital Corporation, New York, New York, us, 10261
End User Support Engineers - L1 Support Role
Responsibilities Diagnosis and Resolution: Analyse and troubleshoot technical issues faced by end-users, including software, hardware, and system related problems. Providing timely and accurate solutions to resolve these. Customer Interaction: Interact with end-users professionally and emphatically. Address their concerns, answer...
Responsibilities Diagnosis and Resolution: Analyse and troubleshoot technical issues faced by end-users, including software, hardware, and system related problems. Providing timely and accurate solutions to resolve these. Customer Interaction: Interact with end-users professionally and emphatically. Address their concerns, answer...