Stefanini North America and APAC
Deskside Technician I
Stefanini North America and APAC, Glenview, Illinois, United States, 60025
Overview
Join to apply for the
Deskside Technician I
role at
Stefanini North America and APAC . What will you do?
Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral device failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Diagnose printer and other peripheral device failures and implement repair solutions Job Requirements
1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What You'll Get
Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well Why we're different
Brazilian and privately owned company Agility, flexibility, and innovation are in our DNA Flat organizational structure which enables faster communication and decision making Seniority level: Entry level Employment type: Contract Job function: Engineering and Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
Join to apply for the
Deskside Technician I
role at
Stefanini North America and APAC . What will you do?
Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral device failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Diagnose printer and other peripheral device failures and implement repair solutions Job Requirements
1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What You'll Get
Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well Why we're different
Brazilian and privately owned company Agility, flexibility, and innovation are in our DNA Flat organizational structure which enables faster communication and decision making Seniority level: Entry level Employment type: Contract Job function: Engineering and Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr