Avanath
Overview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role:
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting
Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude
Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organizations support services and senior leadership. An Approach that is positive and Professional
Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing & Tax Credit experience is highly desired Bilingual (English & Spanish) highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge: Windows (Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available market-ready; communicate related service needs to the Community Manager Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report, process applications for approvals Ensure the apartment is ready for the resident to move in on the agreed date Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospects needs Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community Assist in monitoring renewals. Distribute and follow up on renewal notices Administrative
Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis; maintain current resident files; distribute notices; maintain accurate monthly commission records on leases and renewals; assist the management team with other tasks; consistently implement policies of the community Resident Retention
Receive all telephone calls and in-person visits; listen to resident requests and concerns; promptly complete maintenance service requests and inform the maintenance team; answer questions about community, repairs, rent, rules, etc.; ensure maintenance repairs are handled satisfactorily Maintain open communication with the Community Manager and Maintenance Supervisor Contribute to the cleanliness and curb appeal of the community; assist in planning resident events and participate as a host as directed by the Community Manager Adherence to Property Management Rules, Regulations, and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, and all other laws pertaining to the apartment industry; under direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable Physical Demands & Working Conditions
The position is classified as essential staff and requires reporting to work and adherence to safety and business protocols Frequent sitting and walking Repetitive use of computer, keyboard, mouse, and phone Reading, comprehending, writing, performing calculations, and communicating verbally May work in an elevated site and may walk on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture Built on Purpose and Core Values A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement Comprehensive Benefits health, dental & vision, 401(k), personal time off, paid holidays and more Growth opportunities and internal promotion focus Development training platforms, classes, and coaching to expand knowledge in the industry Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to achieve our mission to enable opportunities for hard-working American families. We embrace differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our DEI initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and creating a work environment built on respect and equal opportunity. We support respectful communication, teamwork, work/life balance, and contributions to the communities we serve. Compensation Range
$20 - $22 USD #J-18808-Ljbffr
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role:
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting
Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude
Consistently demonstrate an open and professional attitude and approach when assessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organizations support services and senior leadership. An Approach that is positive and Professional
Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing & Tax Credit experience is highly desired Bilingual (English & Spanish) highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge: Windows (Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available market-ready; communicate related service needs to the Community Manager Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report, process applications for approvals Ensure the apartment is ready for the resident to move in on the agreed date Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospects needs Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community Assist in monitoring renewals. Distribute and follow up on renewal notices Administrative
Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis; maintain current resident files; distribute notices; maintain accurate monthly commission records on leases and renewals; assist the management team with other tasks; consistently implement policies of the community Resident Retention
Receive all telephone calls and in-person visits; listen to resident requests and concerns; promptly complete maintenance service requests and inform the maintenance team; answer questions about community, repairs, rent, rules, etc.; ensure maintenance repairs are handled satisfactorily Maintain open communication with the Community Manager and Maintenance Supervisor Contribute to the cleanliness and curb appeal of the community; assist in planning resident events and participate as a host as directed by the Community Manager Adherence to Property Management Rules, Regulations, and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, and all other laws pertaining to the apartment industry; under direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable Physical Demands & Working Conditions
The position is classified as essential staff and requires reporting to work and adherence to safety and business protocols Frequent sitting and walking Repetitive use of computer, keyboard, mouse, and phone Reading, comprehending, writing, performing calculations, and communicating verbally May work in an elevated site and may walk on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture Built on Purpose and Core Values A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement Comprehensive Benefits health, dental & vision, 401(k), personal time off, paid holidays and more Growth opportunities and internal promotion focus Development training platforms, classes, and coaching to expand knowledge in the industry Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to achieve our mission to enable opportunities for hard-working American families. We embrace differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our DEI initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and creating a work environment built on respect and equal opportunity. We support respectful communication, teamwork, work/life balance, and contributions to the communities we serve. Compensation Range
$20 - $22 USD #J-18808-Ljbffr