New Century Systems Inc
Service Dispatcher - HVAC National Accounts
New Century Systems Inc, Otsego, Minnesota, United States
Service Dispatcher – National Accounts
Looking for a career where your skills make a real impact? Join NCS as a Service Dispatcher and play a key role in keeping our national accounts running smoothly. Competitive pay, great benefits, and a supportive team included.
About Us At NCS, we're more than a service company, we're a team that values problem-solvers, learners, and doers. We provide Plumbing, HVAC, Electrical, and Home Improvement services nationwide, and we believe in creating a workplace where people grow, collaborate, and feel appreciated.
What You'll Do As a Service Dispatcher, you'll be the go-to connection between our customers, technicians, and vendors. You'll handle:
Dispatching technicians for national and house accounts
Monitoring preventive maintenance schedules
Preparing quotes, proposals, and contract documents
Communicating directly with customers to keep jobs on track
Entering and tracking service call details in our ERP system
Providing weekly job reports to the Division Manager
Helping with emergency dispatch coverage on a rotating basis
What We're Looking For
3–5 years of dispatching experience (HVAC, plumbing, electrical, or similar)
Experience with national accounts
Strong computer and ERP system skills
Excellent communication and organization
Ability to multitask in a fast-paced environment
In-office availability Monday–Friday
Willingness and ability to participate in on-call rotation
Why Join NCS
Competitive pay ($65K–$75K) + bonuses
401(k) with a guaranteed 3% company contribution
Health, dental, vision insurance
Paid time off
A supportive, growth-focused team culture
Apply today and join a company where your work makes an impact!
Equal Opportunity Employer NCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.
About Us At NCS, we're more than a service company, we're a team that values problem-solvers, learners, and doers. We provide Plumbing, HVAC, Electrical, and Home Improvement services nationwide, and we believe in creating a workplace where people grow, collaborate, and feel appreciated.
What You'll Do As a Service Dispatcher, you'll be the go-to connection between our customers, technicians, and vendors. You'll handle:
Dispatching technicians for national and house accounts
Monitoring preventive maintenance schedules
Preparing quotes, proposals, and contract documents
Communicating directly with customers to keep jobs on track
Entering and tracking service call details in our ERP system
Providing weekly job reports to the Division Manager
Helping with emergency dispatch coverage on a rotating basis
What We're Looking For
3–5 years of dispatching experience (HVAC, plumbing, electrical, or similar)
Experience with national accounts
Strong computer and ERP system skills
Excellent communication and organization
Ability to multitask in a fast-paced environment
In-office availability Monday–Friday
Willingness and ability to participate in on-call rotation
Why Join NCS
Competitive pay ($65K–$75K) + bonuses
401(k) with a guaranteed 3% company contribution
Health, dental, vision insurance
Paid time off
A supportive, growth-focused team culture
Apply today and join a company where your work makes an impact!
Equal Opportunity Employer NCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.