Proofpoint
Professional Services Consultant - Email Security
Proofpoint, Salem, Indiana, United States, 47167
Overview
Professional Services Consultant - Email Security Join to apply for the Professional Services Consultant - Email Security role at Proofpoint About Proofpoint
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. Were driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. This individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. This is a highly technical role and deep knowledge of the Linux and Solaris operating systems and network configuration is required, as well as a strong background in email. Resolving customer issues routinely includes working in complex product and infrastructure configurations, problem troubleshooting and isolation, performance tuning and optimization, training the customers on product features, escalating product defects and issues and driving them towards resolution while managing the customer. Your day-to-day Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization
What You Bring To The Team
5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support Experience in large systems design and project implementation for enterprise email environments UNIX system administration experience Broad technical knowledge of Internet products and technologies A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Strong Sendmail and messaging infrastructure system administration experience Ability to work at all levels of the organization both technically and politically
Why Proofpoint?
Competitive compensation Comprehensive benefits Learning & Development - We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment [Remote options, hybrid schedules, flexible hours, etc.]. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply
Interested? Submit your application here: https://www.proofpoint.com/us/company/careers. We cant wait to hear from you! Pay Transparency
Consistent with Proofpoint values and applicable law, we provide pay transparency information. Base pay ranges vary by location and are determined based on job-related knowledge, skills, and experience. The actual offer is based on the candidate. The range may represent a candidate range and may not reflect the full range for a tenured employee. This role may be eligible for variable compensation and/or equity. Details: Base Pay Ranges by location are listed below. Base Pay Range SF Bay Area, New York City Metro Area: 108,080.00 - 169,840.00 USD Base Pay Range California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: 90,580.00 - 142,340.00 USD Base Pay Range All other cities and states excluding those listed above: 81,130.00 - 127,490.00 USD Seniorities and Employment
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Computer and Network Security and Software Development
Referrals increase your chances of interviewing at Proofpoint. Get notified about new Professional Services Consultant jobs in Salem, IN. #J-18808-Ljbffr
Professional Services Consultant - Email Security Join to apply for the Professional Services Consultant - Email Security role at Proofpoint About Proofpoint
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. Were driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. The Role
Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. This individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. This is a highly technical role and deep knowledge of the Linux and Solaris operating systems and network configuration is required, as well as a strong background in email. Resolving customer issues routinely includes working in complex product and infrastructure configurations, problem troubleshooting and isolation, performance tuning and optimization, training the customers on product features, escalating product defects and issues and driving them towards resolution while managing the customer. Your day-to-day Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. Coordinate with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization
What You Bring To The Team
5+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support Experience in large systems design and project implementation for enterprise email environments UNIX system administration experience Broad technical knowledge of Internet products and technologies A thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Strong Sendmail and messaging infrastructure system administration experience Ability to work at all levels of the organization both technically and politically
Why Proofpoint?
Competitive compensation Comprehensive benefits Learning & Development - We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment [Remote options, hybrid schedules, flexible hours, etc.]. Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities
Our Culture
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply
Interested? Submit your application here: https://www.proofpoint.com/us/company/careers. We cant wait to hear from you! Pay Transparency
Consistent with Proofpoint values and applicable law, we provide pay transparency information. Base pay ranges vary by location and are determined based on job-related knowledge, skills, and experience. The actual offer is based on the candidate. The range may represent a candidate range and may not reflect the full range for a tenured employee. This role may be eligible for variable compensation and/or equity. Details: Base Pay Ranges by location are listed below. Base Pay Range SF Bay Area, New York City Metro Area: 108,080.00 - 169,840.00 USD Base Pay Range California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: 90,580.00 - 142,340.00 USD Base Pay Range All other cities and states excluding those listed above: 81,130.00 - 127,490.00 USD Seniorities and Employment
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Computer and Network Security and Software Development
Referrals increase your chances of interviewing at Proofpoint. Get notified about new Professional Services Consultant jobs in Salem, IN. #J-18808-Ljbffr