KILONEWTONS
Overview
APPLICATION SUPPORT ANALYST
role at
KILONEWTONS Job Title: Application Support Analyst Location: California, USA (Hybrid/Remote Options) Company: KILONEWTONS Website: www.kilonewtons.com Experience Required: 5+ Years Were seeking a technical problem-solver to provide elite application support for our enterprise systems. If you thrive on troubleshooting complex software issues, this role is for you! Responsibilities
Provide L2/L3 support for business-critical applications Troubleshoot and resolve complex technical issues Collaborate with Dev teams on bug fixes and enhancements Maintain knowledge base articles and documentation Monitor application performance metrics Conduct user training sessions Manage incident ticketing system (ServiceNow/JIRA) Coordinate with vendors for escalated issues Must-Have Technical Stack
Databases:
SQL (query writing/optimization) APIs:
REST/SOAP troubleshooting Log Analysis:
Splunk/ELK Stack OS:
Windows Server/Linux Cloud:
AWS/Azure fundamentals Preferred Experience
Engineering/ERP software (AutoCAD, SAP, Oracle) PowerShell/Python scripting ITIL certification Why Join KILONEWTONS
$90K-$120K base salary
+ bonuses Remote work flexibility Cutting-edge tech stack Upskilling budget
($5K/year) Job Details
Seniority level : Mid-Senior level Employment type : Full-time Job function : Information Technology Industries : Construction
#J-18808-Ljbffr
APPLICATION SUPPORT ANALYST
role at
KILONEWTONS Job Title: Application Support Analyst Location: California, USA (Hybrid/Remote Options) Company: KILONEWTONS Website: www.kilonewtons.com Experience Required: 5+ Years Were seeking a technical problem-solver to provide elite application support for our enterprise systems. If you thrive on troubleshooting complex software issues, this role is for you! Responsibilities
Provide L2/L3 support for business-critical applications Troubleshoot and resolve complex technical issues Collaborate with Dev teams on bug fixes and enhancements Maintain knowledge base articles and documentation Monitor application performance metrics Conduct user training sessions Manage incident ticketing system (ServiceNow/JIRA) Coordinate with vendors for escalated issues Must-Have Technical Stack
Databases:
SQL (query writing/optimization) APIs:
REST/SOAP troubleshooting Log Analysis:
Splunk/ELK Stack OS:
Windows Server/Linux Cloud:
AWS/Azure fundamentals Preferred Experience
Engineering/ERP software (AutoCAD, SAP, Oracle) PowerShell/Python scripting ITIL certification Why Join KILONEWTONS
$90K-$120K base salary
+ bonuses Remote work flexibility Cutting-edge tech stack Upskilling budget
($5K/year) Job Details
Seniority level : Mid-Senior level Employment type : Full-time Job function : Information Technology Industries : Construction
#J-18808-Ljbffr