Maryland Staffing
Windows Client Engineer, Region Service Corporate Infrastructure (RSCI) Team
Maryland Staffing, Jessup, Maryland, United States, 20794
Windows Client Systems Engineer
Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build/deployment capabilities, fulfilling requests for application packaging/deployment and break/fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments. You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a "lifelong learner", embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities: Provide first line of support to the IT Service Desk Team Operations and maintenance of RSCI infrastructure to include virtual | physical hardware. Security compliance to include hardening/patching of OS and desktop applications. Manage server metrics and monitoring services. Creates and updates system documentation for engineering, operations, and support teams. Basic qualifications: Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) Five (5+) years supporting Windows family of operating systems to include four (4) of the following ten (10) core competencies: AD, DHCP, DPM, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity Knowledge of networking basic skills and troubleshooting Demonstrated ability to script in the Windows environment using PowerShell or Python. Experience administering, maintaining and operating Active Directory Windows based networks Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred qualifications: Eight (8+) years supporting Windows family of operating systems to include four (4) of the following ten (10) core competencies: AD, DHCP, DPM, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity Demonstrable track record dealing w/ ambiguity, prioritizing needs, and delivering measurable results. Clear verbal and written communication skills necessary to create and collaborate with others with regard to technical documentation such as: Standard Operating Procedures, Run-books, Job Sheets. Associates Degree or Higher in Computer related field. Current Cloud+ or GICSP or GSEC or SSCP certification Experience with PowerShell (preferred), Python, Ruby, or Java Excellent problem solving skills with a strong attention to detail Meets/exceeds Amazon's leadership principles requirements for this role Meets/exceeds Amazon's functional/technical depth and complexity for this role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $216,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build/deployment capabilities, fulfilling requests for application packaging/deployment and break/fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments. You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a "lifelong learner", embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities: Provide first line of support to the IT Service Desk Team Operations and maintenance of RSCI infrastructure to include virtual | physical hardware. Security compliance to include hardening/patching of OS and desktop applications. Manage server metrics and monitoring services. Creates and updates system documentation for engineering, operations, and support teams. Basic qualifications: Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) Five (5+) years supporting Windows family of operating systems to include four (4) of the following ten (10) core competencies: AD, DHCP, DPM, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity Knowledge of networking basic skills and troubleshooting Demonstrated ability to script in the Windows environment using PowerShell or Python. Experience administering, maintaining and operating Active Directory Windows based networks Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred qualifications: Eight (8+) years supporting Windows family of operating systems to include four (4) of the following ten (10) core competencies: AD, DHCP, DPM, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity Demonstrable track record dealing w/ ambiguity, prioritizing needs, and delivering measurable results. Clear verbal and written communication skills necessary to create and collaborate with others with regard to technical documentation such as: Standard Operating Procedures, Run-books, Job Sheets. Associates Degree or Higher in Computer related field. Current Cloud+ or GICSP or GSEC or SSCP certification Experience with PowerShell (preferred), Python, Ruby, or Java Excellent problem solving skills with a strong attention to detail Meets/exceeds Amazon's leadership principles requirements for this role Meets/exceeds Amazon's functional/technical depth and complexity for this role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $216,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.