Prequel Solutions
Overview
This position is required onsite 5 days a week in East Liverpool Ohio. Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Travel to client sites to perform IT Support duties Create documentation Comply with project plans and industry standards Participate in on-going process improvement initiatives Meet business objectives assigned by the Managing Partners Communicate with end users to troubleshoot software defects Participate in periodic project update meetings with Management Analyze IT specifications to assess security risks Design and implement safety measures and data recovery plans Install, configure and upgrade security software (e.g. antivirus programs) Secure networks through firewalls, password protection and other systems Inspect hardware for vulnerable points of access Monitor network activity to identify issues early and communicate them to IT teams Act on privacy breaches and malware threats Serve as a security expert and conduct trainings when needed Draft policies and guidelines Qualifications
Required Skills: Adaptable to learning various computer systems Sales mentality Strong work ethic, reliable Detail Oriented Willingness to study on own time to achieve above goals Thrives in collaborative environment Good communications skills, with customers, team and stakeholders Customer-focused mindset Ability to exercise substantial judgment and work with limited supervision Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor Education/Experience: A Bachelor's degree in Computer Information Systems or equivalent work experience 0-2 years of increasingly responsible experience in an information technology environment
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This position is required onsite 5 days a week in East Liverpool Ohio. Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Travel to client sites to perform IT Support duties Create documentation Comply with project plans and industry standards Participate in on-going process improvement initiatives Meet business objectives assigned by the Managing Partners Communicate with end users to troubleshoot software defects Participate in periodic project update meetings with Management Analyze IT specifications to assess security risks Design and implement safety measures and data recovery plans Install, configure and upgrade security software (e.g. antivirus programs) Secure networks through firewalls, password protection and other systems Inspect hardware for vulnerable points of access Monitor network activity to identify issues early and communicate them to IT teams Act on privacy breaches and malware threats Serve as a security expert and conduct trainings when needed Draft policies and guidelines Qualifications
Required Skills: Adaptable to learning various computer systems Sales mentality Strong work ethic, reliable Detail Oriented Willingness to study on own time to achieve above goals Thrives in collaborative environment Good communications skills, with customers, team and stakeholders Customer-focused mindset Ability to exercise substantial judgment and work with limited supervision Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor Education/Experience: A Bachelor's degree in Computer Information Systems or equivalent work experience 0-2 years of increasingly responsible experience in an information technology environment
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