Norstella
Overview
Senior AI Solution Consultant, Clinical Citeline (Norstella) Location: Remote, United States | Employment Type: Full Time Date Posted: Sep 16, 2025 | Job ID: R-1147 About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quickerand help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: Citeline accelerate the drug development cycle Evaluate bring the right drugs to market MMIT identify barrier to patient access Panalgo turn data into insight faster The Dedham Group think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer a wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Citeline
Citeline is a leading provider of data and intelligence on clinical trials, drug treatments, medical devices and regulatory/commercial developments. Our customers include over 3000 pharma, CROs, medical technology, biotechnology and healthcare service providers, including top 10 global players. Within Norstella, Citeline helps clients connect the dots from pipeline to patient. The Role
Our global teams of analysts, journalists and consultants cover the pharmaceutical, biomedical and MedTech industries with insights on key diseases, clinical trials, drug R&D and approvals, market forecasts and more. Youll join a high-performing team with opportunities for career growth. We are looking for a Solution Consultant to accelerate AI solutions across clinical trial strategy, planning and execution. This role suits you if you are versatile, adaptive, and eager to learn and grow your career by applying AI across clinical trial planning, feasibility, and recruitment, helping clients meet business goals using Citelines evolving suite of solutions and services. Youll have subject matter expertise in life sciences and practical AI applications, and will collaborate with Sales and Implementation to deliver value through AI-enabled solutions focused on accelerating clinical trials and bringing new treatments to patients. This role partners with sales, implementation, and product to identify sponsor needs and opportunities for AI applications. Youll communicate how Citelines AI-enabled solutions address those needs and understand customer requirements. You should have a firm understanding of Citeline Clinical AI solutions, including Real World Data (RWD) use-cases, protocol, feasibility, and recruitment. Responsibilities
Provide subject matter expertise on client calls to demonstrate the value of Clinical Solutions combining platform, AI analytics, services and Real World Data (RWD) offerings to support use cases across the clinical lifecycle including planning, feasibility, and patient engagement and recruitment. Bring technical and business credibility to AI conversations with clients, translating AI concepts into value-driven narratives aligned to clinical trial objectives. Identify and qualify AI use cases across clinical trial planning, feasibility, and recruitment; collaborate with Product to validate and formalize them into the roadmap. Provide AI solutioning support on strategic engagements to develop custom instances and bespoke solutions using Citeline data assets, AI models, products and services. Act as a subject matter expert in Citelines AI solutions, including data powering them, development methodologies, and validation processes. Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions that accelerate timelines and improve patient engagement. Collaborate with cross-functional teams to pilot and refine AI solutions for clinical relevance, technical feasibility, and measurable impact. Collaborate with and support Sales teams across all account segments (new logos, existing accounts from small biotech to large pharma). Accountable for attributing deals toward the teams sales targets as set forth by the business. Independently manage a solution/technical qualification with a compelling proposal that results in new business. Present analysis of Citeline Connect solutions to customers as part of consultative selling and value analysis. Support pre-sales activities for Sales, including building business cases, executive summaries, use case presentations, pricing negotiations, and project timelines; create and deliver proposals and contracts. Partner with Product Management and Sales to share client feedback and drive continuous improvements in Citelines AI offerings for BioPharma. Coordinate with Implementation for pre-sales scoping and RFI/RFP processes. Test new clinical offerings with potential clients and share feedback to drive innovation and product-market fit. Use Citelines Salesforce CRM to document all pre-sales activities. Qualifications
5+ years experience in clinical trial relevant business (CRO, trial recruitment, consulting, or biopharma). A passion for healthcare, life sciences, data/analytics, AI, and technology. Proven experience identifying AI use cases in clinical or life sciences and guiding them to PoC or pilot. Strong understanding of data science principles (ML, NLP, predictive analytics) and ability to translate into business value. Hands-on experience with AI-powered platforms/tools in healthcare or clinical trials. Ability to assess AI model performance, data quality and validation for robustness. Experience collaborating with product and engineering to shape AI development based on client needs and market trends. Knowledge of global Pharmaceutical industry, especially Clinical Trial Recruitment. Technical credibility presenting to clinical operations and pharma/biotech clients. Experience collaborating with commercial teams and other internal departments. Ability to engage senior stakeholders with credibility. Curiosity to learn the Pharma industry and products and stay current with AI developments. Ability to articulate complex solutions simply; strong written and verbal communication; customer-facing presenter. Customer-oriented, results-driven, and willing to travel as needed. Location
US Remote Guiding Principles
01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Benefits
Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays The expected base salary for this position ranges from $130,000 to $160,000 . It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex, marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you. All legitimate roles with Norstella will be posted on Norstellas job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex, marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. #J-18808-Ljbffr
Senior AI Solution Consultant, Clinical Citeline (Norstella) Location: Remote, United States | Employment Type: Full Time Date Posted: Sep 16, 2025 | Job ID: R-1147 About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quickerand help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: Citeline accelerate the drug development cycle Evaluate bring the right drugs to market MMIT identify barrier to patient access Panalgo turn data into insight faster The Dedham Group think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer a wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Citeline
Citeline is a leading provider of data and intelligence on clinical trials, drug treatments, medical devices and regulatory/commercial developments. Our customers include over 3000 pharma, CROs, medical technology, biotechnology and healthcare service providers, including top 10 global players. Within Norstella, Citeline helps clients connect the dots from pipeline to patient. The Role
Our global teams of analysts, journalists and consultants cover the pharmaceutical, biomedical and MedTech industries with insights on key diseases, clinical trials, drug R&D and approvals, market forecasts and more. Youll join a high-performing team with opportunities for career growth. We are looking for a Solution Consultant to accelerate AI solutions across clinical trial strategy, planning and execution. This role suits you if you are versatile, adaptive, and eager to learn and grow your career by applying AI across clinical trial planning, feasibility, and recruitment, helping clients meet business goals using Citelines evolving suite of solutions and services. Youll have subject matter expertise in life sciences and practical AI applications, and will collaborate with Sales and Implementation to deliver value through AI-enabled solutions focused on accelerating clinical trials and bringing new treatments to patients. This role partners with sales, implementation, and product to identify sponsor needs and opportunities for AI applications. Youll communicate how Citelines AI-enabled solutions address those needs and understand customer requirements. You should have a firm understanding of Citeline Clinical AI solutions, including Real World Data (RWD) use-cases, protocol, feasibility, and recruitment. Responsibilities
Provide subject matter expertise on client calls to demonstrate the value of Clinical Solutions combining platform, AI analytics, services and Real World Data (RWD) offerings to support use cases across the clinical lifecycle including planning, feasibility, and patient engagement and recruitment. Bring technical and business credibility to AI conversations with clients, translating AI concepts into value-driven narratives aligned to clinical trial objectives. Identify and qualify AI use cases across clinical trial planning, feasibility, and recruitment; collaborate with Product to validate and formalize them into the roadmap. Provide AI solutioning support on strategic engagements to develop custom instances and bespoke solutions using Citeline data assets, AI models, products and services. Act as a subject matter expert in Citelines AI solutions, including data powering them, development methodologies, and validation processes. Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions that accelerate timelines and improve patient engagement. Collaborate with cross-functional teams to pilot and refine AI solutions for clinical relevance, technical feasibility, and measurable impact. Collaborate with and support Sales teams across all account segments (new logos, existing accounts from small biotech to large pharma). Accountable for attributing deals toward the teams sales targets as set forth by the business. Independently manage a solution/technical qualification with a compelling proposal that results in new business. Present analysis of Citeline Connect solutions to customers as part of consultative selling and value analysis. Support pre-sales activities for Sales, including building business cases, executive summaries, use case presentations, pricing negotiations, and project timelines; create and deliver proposals and contracts. Partner with Product Management and Sales to share client feedback and drive continuous improvements in Citelines AI offerings for BioPharma. Coordinate with Implementation for pre-sales scoping and RFI/RFP processes. Test new clinical offerings with potential clients and share feedback to drive innovation and product-market fit. Use Citelines Salesforce CRM to document all pre-sales activities. Qualifications
5+ years experience in clinical trial relevant business (CRO, trial recruitment, consulting, or biopharma). A passion for healthcare, life sciences, data/analytics, AI, and technology. Proven experience identifying AI use cases in clinical or life sciences and guiding them to PoC or pilot. Strong understanding of data science principles (ML, NLP, predictive analytics) and ability to translate into business value. Hands-on experience with AI-powered platforms/tools in healthcare or clinical trials. Ability to assess AI model performance, data quality and validation for robustness. Experience collaborating with product and engineering to shape AI development based on client needs and market trends. Knowledge of global Pharmaceutical industry, especially Clinical Trial Recruitment. Technical credibility presenting to clinical operations and pharma/biotech clients. Experience collaborating with commercial teams and other internal departments. Ability to engage senior stakeholders with credibility. Curiosity to learn the Pharma industry and products and stay current with AI developments. Ability to articulate complex solutions simply; strong written and verbal communication; customer-facing presenter. Customer-oriented, results-driven, and willing to travel as needed. Location
US Remote Guiding Principles
01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Benefits
Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays The expected base salary for this position ranges from $130,000 to $160,000 . It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex, marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you. All legitimate roles with Norstella will be posted on Norstellas job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex, marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. #J-18808-Ljbffr