Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Columbus Circle
Lush Fresh Handmade Cosmetics, New York, New York, us, 10261
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they strive to surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soapits about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and actively work to contribute to the stores overall sales. Customer Experience:
Deliver a world-class customer experience to every customer. Connect with customers, identify needs by listening and asking open-ended questions, demonstrate product benefits, and seek opportunities to make customers day. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting events that drive traffic and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to confidently recommend products. Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members perspectives, foster belonging, promote teamwork, and recognize each employees contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow opening/closing, product integrity, respectful workplace, and health and safety standards. Qualifications
Required:
Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation
Columbus Circle Pay: $20.50 USD per hour Additional Information
Best of luck in your job search. Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We act to repair past harm together with Indigenous Peoples, including staff, customers and leadership from organizations and communities we work with. Voluntary Self-Identification For government reporting purposes, completion of the voluntary self-identification is encouraged and will be kept confidential. This information will not be used in hiring decisions. If you choose to participate, it helps measure our progress toward equal opportunity goals. #J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they strive to surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soapits about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and feedback to exceed sales goals. Take ownership of your results and actively work to contribute to the stores overall sales. Customer Experience:
Deliver a world-class customer experience to every customer. Connect with customers, identify needs by listening and asking open-ended questions, demonstrate product benefits, and seek opportunities to make customers day. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting events that drive traffic and inspire others to join in making a positive impact. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to confidently recommend products. Team Involvement
Development:
Use Lush resources to develop sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members perspectives, foster belonging, promote teamwork, and recognize each employees contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Follow opening/closing, product integrity, respectful workplace, and health and safety standards. Qualifications
Required:
Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation
Columbus Circle Pay: $20.50 USD per hour Additional Information
Best of luck in your job search. Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We act to repair past harm together with Indigenous Peoples, including staff, customers and leadership from organizations and communities we work with. Voluntary Self-Identification For government reporting purposes, completion of the voluntary self-identification is encouraged and will be kept confidential. This information will not be used in hiring decisions. If you choose to participate, it helps measure our progress toward equal opportunity goals. #J-18808-Ljbffr