Montana Staffing
Job Posting
Qualifications include: Demonstrate and maintain a good safety record. Must possess strong interpersonal communication skills. High school diploma or equivalent, advanced education is preferred. Ability to perform basic math functions. Proficient with computers, web applications, and related equipment. Excellent communication skills are required. Good organizational and technical skills are necessary. Ability to plan and prioritize dispatching responsibilities. High volume dispatching and customer service experience preferred. Duties include: Assure cost effective use of resources by communicating/coordinating with Distribution Operations Controllers and area Supervisors. Manage and modify gas and electric service orders. Demonstrate proficiency with the computer software and web applications necessary to conduct daily workflow dispatching processes. Perform required shift work to include days, weekends, nights, holidays and call outs. Rotating 12 hour shifts that start at 6:00AM and 6:00 PM. Work schedule posted 6 months in advance. Work overtime including evenings and weekends in response to acute service needs. Assure positive working relationships with technicians, Controllers, and field crews/management. Complete required trainings and monthly meetings. Dispatcher calls will be subject to call monitoring with a priority goal of achieving customer satisfaction. Work effectively within a team environment and other work groups to accomplish organizational goals. Demonstrate strong adherence to accuracy, safe work practices/processes, customer service, and attendance. Job time is spent in an office environment mostly sitting or standing, using a computer terminal and phones with limited required walking. All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics. Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives. Full-time position. $19.95 per hour (per Collective Bargaining Agreement--CBA); $1.00 per hour Shift Premium (per CBA). Three potential step increases with performance progression; annual pay increases in May of each year subject to the CBA. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Program (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents); Life Insurance (company pays basic employee policy; spouse, dependent insurance also available); tuition reimbursement; competitive pay (scheduled performance-based wage increases and annual incentive opportunities); paid company endorsed volunteer opportunities; paid training opportunities; paid time off starting on your first day, plus 11 paid holidays. Open through July 13, 2025.
Qualifications include: Demonstrate and maintain a good safety record. Must possess strong interpersonal communication skills. High school diploma or equivalent, advanced education is preferred. Ability to perform basic math functions. Proficient with computers, web applications, and related equipment. Excellent communication skills are required. Good organizational and technical skills are necessary. Ability to plan and prioritize dispatching responsibilities. High volume dispatching and customer service experience preferred. Duties include: Assure cost effective use of resources by communicating/coordinating with Distribution Operations Controllers and area Supervisors. Manage and modify gas and electric service orders. Demonstrate proficiency with the computer software and web applications necessary to conduct daily workflow dispatching processes. Perform required shift work to include days, weekends, nights, holidays and call outs. Rotating 12 hour shifts that start at 6:00AM and 6:00 PM. Work schedule posted 6 months in advance. Work overtime including evenings and weekends in response to acute service needs. Assure positive working relationships with technicians, Controllers, and field crews/management. Complete required trainings and monthly meetings. Dispatcher calls will be subject to call monitoring with a priority goal of achieving customer satisfaction. Work effectively within a team environment and other work groups to accomplish organizational goals. Demonstrate strong adherence to accuracy, safe work practices/processes, customer service, and attendance. Job time is spent in an office environment mostly sitting or standing, using a computer terminal and phones with limited required walking. All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics. Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives. Full-time position. $19.95 per hour (per Collective Bargaining Agreement--CBA); $1.00 per hour Shift Premium (per CBA). Three potential step increases with performance progression; annual pay increases in May of each year subject to the CBA. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Program (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents); Life Insurance (company pays basic employee policy; spouse, dependent insurance also available); tuition reimbursement; competitive pay (scheduled performance-based wage increases and annual incentive opportunities); paid company endorsed volunteer opportunities; paid training opportunities; paid time off starting on your first day, plus 11 paid holidays. Open through July 13, 2025.