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IT Infrastructure Manager

ZipRecruiter, Madison, Wisconsin, us, 53774

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Job DescriptionJob Description

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.

The Position

The IT Infrastructure Manager will be responsible for the entire lifecycle (designing, planning, purchasing, implementing, maintaining, retiring) of IT infrastructure for Arrowhead across multiple sites. This includes physical, virtual, on premise and cloud-based assets used in the support of all functions of the business. This is a position where the candidate will be required to actively participate in and lead the day-to-day responsibilities to support the IT infrastructure. The candidate must have the ability to work on individual responsibilities and lead a team with minimal supervision in a fast paced, demanding environment.

Responsibilities

Oversee all IT infrastructure including software, hardware, servers, and networks

Design and implement strategic plans to ensure the IT infrastructure supports the company's needs and future growth.

Extensive experience implementing, managing, upgrading and maintaining virtualized environments using a variety of hypervisors (VMware, Nutanix, Hyper-V)

Deploy and manage physical and virtual servers in various roles both on prem and cloud based

Extensive knowledge and experience working in a Windows domain environment deploying and managing a wide variety of servers including AD, DNS, DHCP, NPS, WSUS, File and Print

Architect, implement and maintain companywide storage solutions both on prem (SAN/NAS) and cloud based

Design, implement and maintain Azure and AWS compute and storage solutions to meet business needs

Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures that meet established RTO and RPO standards

In depth Group Policy experience

Patch Windows endpoints via WSUS and/or third-party tools

Project management experience

Manage employees/contractors/service providers involved in supporting all IT Infrastructure

Basic LAN/WAN/SDWAN network management

Develop and manage IT policies and procedures

Monitor system performance and troubleshooting issues

Ensure data is handled, transferred or processed according to legal and company guidelines

Manage IT infrastructure budget

Coordinate IT activities to ensure data availability and network services with as little downtime as necessary

Manage vendor relationships and contracts

Keep abreast of the latest IT trends and technologies to drive innovation

Requirements

Bachelor's degree in computer science or life sciences, other related field, or equivalent experience

5+ years experience working in a systems administrator or infrastructure management role.

Proven experience as an IT Infrastructure Manager, IT Manager or similar role

Experience in analysis, implementation, and evaluation of IT systems and their specifications

Experience in controlling information technology budget

Sound understanding of computer systems (hardware/software), networks etc.

Excellent organizational and leadership skills

Outstanding communication skills

Excellent problem-solving skills

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Excellent experience with pharmaceutical/CRO industry regulations, standards, and guidelines (GxP, CSV/CSA validation, 21 CFR Part 11, EU Annex 11, SDLC)

Pharmaceutical or CRO experience

Wisconsin pay range $110,000—$120,000 USDCalifornia pay range $125,000—$135,000 USD

Arrowhead provides competitive salaries and an excellent benefit package.

All applicants must have authorization to work in the US for a company.

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