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Waystar

Payment Operations Technical Support Specialist

Waystar, Louisville, Kentucky, us, 40201

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Ability to comprehend Data Dictionaries, file structures and file formats With projects where the Specialist is the primary point of contact with the client (serving the role of Project Manager) Demonstrate effective written and verbal communication skills Ability to effectively prioritize and execute tasks in a high-pressure environment Vendor relations skills would be a strongly preferred Client and colleague relationship management skills Perform other tasks and special projects as assigned by the Financial Services Implementation ManagerPerform other duties and /or projects as assigned by management within the area of responsibility and control * Bachelor's degree is required* Demonstrated experience in project management* Ability to multi-task and prioritize effectively* Serve as a liaison between client and internal project team* Ability to adapt to various levels and possess influencing skills at all levels* Must be a quick learner and self-motivated* Demonstrated problem solving skills, be process driven, but must be able to work in a team environment* Proficient in Microsoft Office application suite and basic computer functionality Medical Practice experience Experience with the implementation of a system software**ABOUT WAYSTAR**Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystars healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit or follow on Twitter.* Competitive total rewards (base salary + bonus, if applicable)* Customizable benefits package (3 medical plans with Health Saving Account company match)* We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays* Paid parental leave (including maternity + paternity leave)* Education assistance opportunities and free LinkedIn Learning access* Free mental health and family planning programs, including adoption assistance and fertility support* 401(K) program with company match* Pet insurance* Employee resource groups #J-18808-Ljbffr