Ensemble Hospitality
La Bahia Hotel & Spa, Santa Cruz, California, United States of America
Job Description
Posted Tuesday, June 10, 2025 at 7:00 AM Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit. SUMMARY: The Room Attendant is a detail-oriented and efficient professional responsible for upholding the highest standards of cleanliness , comfort, and presentation in guest rooms and suites. By maintaining immaculate environments and anticipating guest needs, this role ensures a seamless and luxurious experience, fostering memorable stays that inspire loyalty and distinction. By delivering impeccable service , the Steward will uphold La Bahia Hotel & Spas service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY: Thoroughly clean and sanitize guest rooms, suites, and bathrooms according to hotel standards. Change bed linens, make beds, and replace towels and amenities. Dust, polish furniture, and vacuum carpets to ensure a pristine environment. Restock minibars, coffee stations, and other in-room amenities. Report maintenance issues, damages, or missing items to the Housekeeping Supervisor/Director. Ensure all guest requests (e.g., extra towels, pillows) are promptly fulfilled. Pay meticulous attention to details, including proper placement of items and decorative touches. Maintain discretion and respect guest privacy at all times. Follow a structured cleaning schedule while maintaining high-quality standards. Handle lost and found items according to hotel policy. Adhere to health, safety, and sanitation protocols, including proper use of cleaning chemicals. Follow security procedures (e.g., key control, reporting suspicious activity). Ensure compliance with luxury brand standards and hotel policies. Perform all other duties that may be assigned as needed by your manager. The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. QUALIFICATIONS: (2) years of previous experience in a luxury hotel preferred. Endurance to stand for long periods and walk moderate distances. Ability to perform detailed cleaning tasks that require prolonged bending, kneeling, and reaching while maintaining precision. Ability to work independently and as part of a team. Excellent communication skills and customer service skills. Capability to lift, push, and pull a moderate amount of weight (Up to 30lbs). Flexible to work in different shifts, including evenings, weekends, and holidays. Highly organized with the ability to multitask in a fast-paced environment. This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Housekeeping team at La Bahia Hotel. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Companys evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, drivers license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes. La Bahia Hotel & Spa, Santa Cruz, California, United States of America #J-18808-Ljbffr
Posted Tuesday, June 10, 2025 at 7:00 AM Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit. SUMMARY: The Room Attendant is a detail-oriented and efficient professional responsible for upholding the highest standards of cleanliness , comfort, and presentation in guest rooms and suites. By maintaining immaculate environments and anticipating guest needs, this role ensures a seamless and luxurious experience, fostering memorable stays that inspire loyalty and distinction. By delivering impeccable service , the Steward will uphold La Bahia Hotel & Spas service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY: Thoroughly clean and sanitize guest rooms, suites, and bathrooms according to hotel standards. Change bed linens, make beds, and replace towels and amenities. Dust, polish furniture, and vacuum carpets to ensure a pristine environment. Restock minibars, coffee stations, and other in-room amenities. Report maintenance issues, damages, or missing items to the Housekeeping Supervisor/Director. Ensure all guest requests (e.g., extra towels, pillows) are promptly fulfilled. Pay meticulous attention to details, including proper placement of items and decorative touches. Maintain discretion and respect guest privacy at all times. Follow a structured cleaning schedule while maintaining high-quality standards. Handle lost and found items according to hotel policy. Adhere to health, safety, and sanitation protocols, including proper use of cleaning chemicals. Follow security procedures (e.g., key control, reporting suspicious activity). Ensure compliance with luxury brand standards and hotel policies. Perform all other duties that may be assigned as needed by your manager. The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. QUALIFICATIONS: (2) years of previous experience in a luxury hotel preferred. Endurance to stand for long periods and walk moderate distances. Ability to perform detailed cleaning tasks that require prolonged bending, kneeling, and reaching while maintaining precision. Ability to work independently and as part of a team. Excellent communication skills and customer service skills. Capability to lift, push, and pull a moderate amount of weight (Up to 30lbs). Flexible to work in different shifts, including evenings, weekends, and holidays. Highly organized with the ability to multitask in a fast-paced environment. This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Housekeeping team at La Bahia Hotel. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Companys evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, drivers license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes. La Bahia Hotel & Spa, Santa Cruz, California, United States of America #J-18808-Ljbffr