Optum
Patient Registration Representative for Emergency Department
Optum, Owensboro, Kentucky, us, 42302
$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Join Our Team at Owensboro Health!
At Owensboro Health, in partnership with Optum, we are seeking dedicated individuals to help improve the health outcomes of our community. As an essential member of our team, you will play a vital role in providing innovative healthcare services. Experience the meaning behind:
Caring. Connecting. Growing together. This is a Full-time position (40 hours/week), requiring flexibility to work shifts between 3:00 PM - 11:30 PM, including weekends and potential overtime based on business needs. Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303. We provide 6 weeks of comprehensive, paid on-the-job training—including 2 weeks of on-site EMR and one-on-one training, followed by 4 weeks of mentorship aligned with your schedule. Primary Responsibilities: Welcome and assist patients during the intake process. Coordinate patient flow to enhance efficiency and reduce wait times. Process walk-in patients and visitors promptly. Confirm patient eligibility and verify insurance benefits. Accurate data entry of demographic and billing information into the system. Schedule appointments using computerized systems as needed. Explain financial responsibilities and payment options to patients. Provide guidance on insurance benefits and financial assistance when applicable. Accept payments and co-pays diligently. Communicate effectively with insurance representatives, patients, and healthcare team members. The work environment can be fast-paced, requiring excellent multitasking abilities and strong interpersonal skills to foster positive relationships with patients. Why Consider a Career with UnitedHealth Group?
We offer a competitive salary, comprehensive benefits, performance rewards, and a management team committed to your professional growth. Our benefits include: Paid Time Off accrued from day one, plus 8 paid holidays. Medical plan options and participation in Health Spending Account or Health Savings Account. Dental, Vision, Life & AD&D Insurance, short-term and long-term disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education reimbursement opportunities. Employee discounts and an Employee Assistance Program. Voluntary benefits like pet insurance and legal insurance. Your performance will be recognized and rewarded in a supportive environment that also provides pathways to advance your career. Required Qualifications: High School Diploma or GED (or higher). 1+ years of customer service experience. Willingness to work any full-time shift between 3:00 PM - 11:30 PM, with flexibility for overtime and weekends. Must be at least 18 years old. Preferred Qualifications: 1+ years of relevant experience, including data entry. Experience in an emergency department setting. Familiarity with medical office procedures and terminology. Note:
The sign-on bonus applies only to external candidates. Current UnitedHealth Group employees are ineligible. Your pay will reflect various factors, including local labor markets, education, and experience. The hourly pay for this position ranges from $16.00 to $27.69 hourly based on full-time employment. All benefits are subject to eligibility requirements. At UnitedHealth Group, we are committed to equitable healthcare for all, addressing disparities, and promoting better health outcomes within every community. UnitedHealth Group is an Equal Employment Opportunity employer. We ensure a work environment free of discrimination, welcoming applicants of all backgrounds. As a drug-free workplace, candidates will be required to pass a drug test before employment begins.
At Owensboro Health, in partnership with Optum, we are seeking dedicated individuals to help improve the health outcomes of our community. As an essential member of our team, you will play a vital role in providing innovative healthcare services. Experience the meaning behind:
Caring. Connecting. Growing together. This is a Full-time position (40 hours/week), requiring flexibility to work shifts between 3:00 PM - 11:30 PM, including weekends and potential overtime based on business needs. Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303. We provide 6 weeks of comprehensive, paid on-the-job training—including 2 weeks of on-site EMR and one-on-one training, followed by 4 weeks of mentorship aligned with your schedule. Primary Responsibilities: Welcome and assist patients during the intake process. Coordinate patient flow to enhance efficiency and reduce wait times. Process walk-in patients and visitors promptly. Confirm patient eligibility and verify insurance benefits. Accurate data entry of demographic and billing information into the system. Schedule appointments using computerized systems as needed. Explain financial responsibilities and payment options to patients. Provide guidance on insurance benefits and financial assistance when applicable. Accept payments and co-pays diligently. Communicate effectively with insurance representatives, patients, and healthcare team members. The work environment can be fast-paced, requiring excellent multitasking abilities and strong interpersonal skills to foster positive relationships with patients. Why Consider a Career with UnitedHealth Group?
We offer a competitive salary, comprehensive benefits, performance rewards, and a management team committed to your professional growth. Our benefits include: Paid Time Off accrued from day one, plus 8 paid holidays. Medical plan options and participation in Health Spending Account or Health Savings Account. Dental, Vision, Life & AD&D Insurance, short-term and long-term disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education reimbursement opportunities. Employee discounts and an Employee Assistance Program. Voluntary benefits like pet insurance and legal insurance. Your performance will be recognized and rewarded in a supportive environment that also provides pathways to advance your career. Required Qualifications: High School Diploma or GED (or higher). 1+ years of customer service experience. Willingness to work any full-time shift between 3:00 PM - 11:30 PM, with flexibility for overtime and weekends. Must be at least 18 years old. Preferred Qualifications: 1+ years of relevant experience, including data entry. Experience in an emergency department setting. Familiarity with medical office procedures and terminology. Note:
The sign-on bonus applies only to external candidates. Current UnitedHealth Group employees are ineligible. Your pay will reflect various factors, including local labor markets, education, and experience. The hourly pay for this position ranges from $16.00 to $27.69 hourly based on full-time employment. All benefits are subject to eligibility requirements. At UnitedHealth Group, we are committed to equitable healthcare for all, addressing disparities, and promoting better health outcomes within every community. UnitedHealth Group is an Equal Employment Opportunity employer. We ensure a work environment free of discrimination, welcoming applicants of all backgrounds. As a drug-free workplace, candidates will be required to pass a drug test before employment begins.