Optum
Join Optum, a global organization dedicated to enhancing health outcomes through innovative technology and compassionate care. As a Patient Care Associate Coordinator, you'll play a vital role in connecting individuals with essential health resources, making a meaningful impact on the communities we serve. Enjoy a diverse and inclusive culture, access to talented peers, comprehensive benefits, and ample opportunities for career advancement. Be part of our mission to foster health equity worldwide as we embark on
Caring. Connecting. Growing together. The
Patient Care Associate Coordinator
will manage various clinic office operations to support our commitment to exceptional patient care. This includes patient registration, verifying insurance, collecting copayments, scheduling appointments, and answering phones to ensure a smooth patient experience. Hours:
This is a full-time position (40 hours/week) working Monday through Friday from 8:00 am to 5:00 pm. Schedules are determined by the supervisor, and there may be a need to float to other practices as required. Location:
8526 Dell Webb Blvd., Las Vegas, NV 89134 Key Responsibilities: Deliver outstanding service to all patients and visitors. Greet patients upon arrival and effectively manage wait times. Assist with check-in duties, including verifying insurance and processing required documentation. Collect copayments, co-insurance, and deductibles; issue receipts accordingly. Manage the cashier box operations and ensure daily deposits align with company policies. Serve walk-in patients and visitors with efficiency and courtesy. Schedule appointments while confirming the correct visit type and primary care provider. Maintain and manage medical records, ensuring they are accurately filed or scanned as needed. Scan and file all correspondence, process medical record release requests, and maintain necessary logs. Oversee waiting room cleanliness, communicate key information to patients, and ensure they are attended to promptly. Collaborate with back-office staff to promote smooth patient flow. Address service issues and complaints, escalating to management or clinical staff when necessary. Support team members and co-workers by assisting with duties and floating to other areas when requested. Establish and maintain effective working relationships with patients, colleagues, and the community. Perform additional related duties as assigned. Why Choose UnitedHealth Group?
Enjoy competitive pay, a comprehensive benefits package, performance rewards, and a supportive management team dedicated to your success. Our offerings include: Accrue Paid Time Off starting from your first pay period, in addition to eight Paid Holidays. Access to Medical Plan options and participation in Health Spending or Health Savings accounts. Comprehensive Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education Reimbursement for professional development. Employee Discounts on various products and services. Access to an Employee Assistance Program for personal support. Incentives through the Employee Referral Bonus Program. Voluntary Benefits such as pet insurance, legal insurance, and long-term care insurance. Required Qualifications: High School Diploma or GED (or higher). At least 1 year of customer service or healthcare experience. Basic proficiency with MS Office applications (Word, Excel, Outlook, etc.). Independent transportation during work hours for job-related responsibilities. Willingness to travel to other locations for coverage, if needed. Preferred Qualifications: Minimum 1 year of experience in a healthcare setting. Experience with insurance programs and basic managed care principles, such as referrals and prior authorization. Familiarity with electronic health records. Previous medical office experience. Understanding of CPT/ICD-10 coding. Knowledge of medical terminology. Bilingual in Spanish and English is a plus. Soft Skills: Able to work independently while exercising good judgment and accountability. Demonstrated collaboration with healthcare providers. Strong organizational and time management abilities. Skilled at multi-tasking and prioritizing tasks to meet deadlines. Capable of thriving in a fast-paced environment under pressure. Excellent verbal and written communication skills, with the ability to convey information clearly and interpret communications effectively. Compensation is determined by various factors, including local labor markets, education, work experience, and certifications. In addition to your salary, we offer extensive benefits such as a comprehensive benefits package, incentive programs, stock purchasing options, and 401k contributions. Pay for this role ranges from $16.00 to $27.69 per hour for full-time employment. We ensure compliance with all minimum wage laws. At UnitedHealth Group, our core mission is to empower people to live healthier lives and improve the healthcare system for everyone. We believe in health equity for individuals of all backgrounds and are committed to addressing barriers to good health. Join us to help create a fair and accessible healthcare system for all. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by applicable laws. We are a drug-free workplace, and candidates must pass a drug test before beginning employment.
Caring. Connecting. Growing together. The
Patient Care Associate Coordinator
will manage various clinic office operations to support our commitment to exceptional patient care. This includes patient registration, verifying insurance, collecting copayments, scheduling appointments, and answering phones to ensure a smooth patient experience. Hours:
This is a full-time position (40 hours/week) working Monday through Friday from 8:00 am to 5:00 pm. Schedules are determined by the supervisor, and there may be a need to float to other practices as required. Location:
8526 Dell Webb Blvd., Las Vegas, NV 89134 Key Responsibilities: Deliver outstanding service to all patients and visitors. Greet patients upon arrival and effectively manage wait times. Assist with check-in duties, including verifying insurance and processing required documentation. Collect copayments, co-insurance, and deductibles; issue receipts accordingly. Manage the cashier box operations and ensure daily deposits align with company policies. Serve walk-in patients and visitors with efficiency and courtesy. Schedule appointments while confirming the correct visit type and primary care provider. Maintain and manage medical records, ensuring they are accurately filed or scanned as needed. Scan and file all correspondence, process medical record release requests, and maintain necessary logs. Oversee waiting room cleanliness, communicate key information to patients, and ensure they are attended to promptly. Collaborate with back-office staff to promote smooth patient flow. Address service issues and complaints, escalating to management or clinical staff when necessary. Support team members and co-workers by assisting with duties and floating to other areas when requested. Establish and maintain effective working relationships with patients, colleagues, and the community. Perform additional related duties as assigned. Why Choose UnitedHealth Group?
Enjoy competitive pay, a comprehensive benefits package, performance rewards, and a supportive management team dedicated to your success. Our offerings include: Accrue Paid Time Off starting from your first pay period, in addition to eight Paid Holidays. Access to Medical Plan options and participation in Health Spending or Health Savings accounts. Comprehensive Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. 401(k) Savings Plan and Employee Stock Purchase Plan. Education Reimbursement for professional development. Employee Discounts on various products and services. Access to an Employee Assistance Program for personal support. Incentives through the Employee Referral Bonus Program. Voluntary Benefits such as pet insurance, legal insurance, and long-term care insurance. Required Qualifications: High School Diploma or GED (or higher). At least 1 year of customer service or healthcare experience. Basic proficiency with MS Office applications (Word, Excel, Outlook, etc.). Independent transportation during work hours for job-related responsibilities. Willingness to travel to other locations for coverage, if needed. Preferred Qualifications: Minimum 1 year of experience in a healthcare setting. Experience with insurance programs and basic managed care principles, such as referrals and prior authorization. Familiarity with electronic health records. Previous medical office experience. Understanding of CPT/ICD-10 coding. Knowledge of medical terminology. Bilingual in Spanish and English is a plus. Soft Skills: Able to work independently while exercising good judgment and accountability. Demonstrated collaboration with healthcare providers. Strong organizational and time management abilities. Skilled at multi-tasking and prioritizing tasks to meet deadlines. Capable of thriving in a fast-paced environment under pressure. Excellent verbal and written communication skills, with the ability to convey information clearly and interpret communications effectively. Compensation is determined by various factors, including local labor markets, education, work experience, and certifications. In addition to your salary, we offer extensive benefits such as a comprehensive benefits package, incentive programs, stock purchasing options, and 401k contributions. Pay for this role ranges from $16.00 to $27.69 per hour for full-time employment. We ensure compliance with all minimum wage laws. At UnitedHealth Group, our core mission is to empower people to live healthier lives and improve the healthcare system for everyone. We believe in health equity for individuals of all backgrounds and are committed to addressing barriers to good health. Join us to help create a fair and accessible healthcare system for all. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will be considered without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by applicable laws. We are a drug-free workplace, and candidates must pass a drug test before beginning employment.