North Star Imaging
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Technical Trainer
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North Star Imaging 1 day ago Be among the first 25 applicants Join to apply for the
Technical Trainer
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North Star Imaging Job Description
North Star Imaging (NSI), is a global organization that designs, manufactures, sells and services 2D digital and radiography and 3D computed tomography equipment. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development. Job Description
North Star Imaging (NSI), is a global organization that designs, manufactures, sells and services 2D digital and radiography and 3D computed tomography equipment. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
NSI is part of Illinois Tool Works (ITW), a global Fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses.
NSI Technical Trainers provide onsite and remote support for NSI equipment, specializing in industrial computed tomography and radiography systems. Their responsibilities include delivering training on software applications, system operation, operator usage, troubleshooting, and basic repairs to ensure optimal performance and user proficiency.
Key Responsibilities
Provide software support and assistance to NSI customers via onsite or remote as required for imaging or troubleshooting. Provide operator training on x-ray imaging systems including software applications, general operational theory and basic maintenance. Provide component system installation or installation assistance. Provide technical assistance or support for installed base of equipment via phone, onsite and remote access. Perform warranty, paid service and service contract activities. 60% of the position involves training the end use on our software packages. Classroom sizes are up to 10 people who have a variety technical expertise and ability. Assist in completing technical manuals and writing system operation manuals or work instructions. Creating training videos for internal or external use. Provide customers with timely updates as to the progress of their service and support requests. Assist manufacturing with system integration and factory acceptance tests. Work with application engineers on developing scanning techniques using proprietary imaging software for customer-specific applications Work with the service coordinator on scheduling and billing.
Qualifications
Specialized training and at least 1 year of related experience Strong software and computer skills Ability to interpret complex technical information involving mechanics and electronics Self-motivated with a strong sense of urgency Ability to stay composed in high-pressure situations Excellent customer service and professionalism Experience delivering training in both classroom and hands-on settings Skilled in resolving technical issues in sensitive environments Comfortable working with all levels of an organization
Candidate Requirements
Valid driver’s license Work in office at our Rogers, MN headquarters Pass a pre-employment drug and background checks
Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy competitive compensation and generous benefits that includes health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program.
Compensation Information
The pay rate for this role is $27 $33 an hour, depending on education and experience.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at North Star Imaging by 2x Get notified about new Technical Trainer jobs in
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Technical Trainer
role at
North Star Imaging 1 day ago Be among the first 25 applicants Join to apply for the
Technical Trainer
role at
North Star Imaging Job Description
North Star Imaging (NSI), is a global organization that designs, manufactures, sells and services 2D digital and radiography and 3D computed tomography equipment. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development. Job Description
North Star Imaging (NSI), is a global organization that designs, manufactures, sells and services 2D digital and radiography and 3D computed tomography equipment. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
NSI is part of Illinois Tool Works (ITW), a global Fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses.
NSI Technical Trainers provide onsite and remote support for NSI equipment, specializing in industrial computed tomography and radiography systems. Their responsibilities include delivering training on software applications, system operation, operator usage, troubleshooting, and basic repairs to ensure optimal performance and user proficiency.
Key Responsibilities
Provide software support and assistance to NSI customers via onsite or remote as required for imaging or troubleshooting. Provide operator training on x-ray imaging systems including software applications, general operational theory and basic maintenance. Provide component system installation or installation assistance. Provide technical assistance or support for installed base of equipment via phone, onsite and remote access. Perform warranty, paid service and service contract activities. 60% of the position involves training the end use on our software packages. Classroom sizes are up to 10 people who have a variety technical expertise and ability. Assist in completing technical manuals and writing system operation manuals or work instructions. Creating training videos for internal or external use. Provide customers with timely updates as to the progress of their service and support requests. Assist manufacturing with system integration and factory acceptance tests. Work with application engineers on developing scanning techniques using proprietary imaging software for customer-specific applications Work with the service coordinator on scheduling and billing.
Qualifications
Specialized training and at least 1 year of related experience Strong software and computer skills Ability to interpret complex technical information involving mechanics and electronics Self-motivated with a strong sense of urgency Ability to stay composed in high-pressure situations Excellent customer service and professionalism Experience delivering training in both classroom and hands-on settings Skilled in resolving technical issues in sensitive environments Comfortable working with all levels of an organization
Candidate Requirements
Valid driver’s license Work in office at our Rogers, MN headquarters Pass a pre-employment drug and background checks
Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy competitive compensation and generous benefits that includes health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program.
Compensation Information
The pay rate for this role is $27 $33 an hour, depending on education and experience.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at North Star Imaging by 2x Get notified about new Technical Trainer jobs in
Rogers, MN . IR/CV Clinical Solutions Delivery Consultant (Minneapolis, MN)
Minneapolis, MN $83,000.00-$133,000.00 1 week ago CCaaS Observability Technical Writer (remote)
Minneapolis, MN $112,500.00-$132,000.00 4 days ago Eden Prairie, MN $65,000.00-$78,000.00 1 month ago SAP - Quality Management - QM - Senior - Consulting - Location OPEN
Minneapolis, MN $102,500.00-$187,900.00 1 day ago Minneapolis, MN $95,000.00-$115,000.00 2 weeks ago Hopkins, MN $70,000.00-$100,000.00 2 weeks ago Residential Adjunct Instructor - Surgical Tech Practicum I
Maple Grove, MN $87,000.00-$110,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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