Tik Tok
Responsibilities
Design anti-fraud strategies and solutions to protect sellers against buyer risks such as malicious return/refund and chargeback behaviors, buyer-seller collusion, malicious reviews and spam activities Analyze buyer behavior, content, seller feedback, and other data to identify emerging fraud trends and strengthen detection; drive the improvement and upgrade of product safety mechanisms, and be accountable for the effectiveness of risk solutions while ensuring enforcement accuracy Collaborate with technology and analytics teams to build and enhance risk perception identification, intervention, and governance systems; design risk control products and services that support various businesses Reduce platform capital and seller operating losses, and improve risk exposure metrics by establishing a systematic end-to-end risk management framework across the entire lifecycle of e-commerce transactions Research best practices in risk control techniques and closely monitor regional trends Engage with various business operations, technology, and security/risk stakeholders to solve risk problems at scale Qualifications
Minimum Qualifications: Bachelors degree or higher in Computer Science, Business Analytics, Mathematics, Statistics, or a related field At least 2 years of relevant experience in one of the following areas: Anti-fraud, Risk Management, Trust & Safety, Data Analytics, or Data Science in eCommerce or the tech industry Proficiency in SQL is required; a fundamental understanding of statistics or algorithms is preferred Self-driven, curious, and capable of working independently in a fast-paced environment Ability to quickly understand new fraud motives and accurately diagnose key control points Strong analytical and quantitative skills with the ability to use data and metrics to validate assumptions, make recommendations, and drive execution Excellent interpersonal skills with the ability to build relationships and communicate effectively with stakeholders at all levels Preferred qualifications: Familiarity with e-commerce aftersales, returns/refunds and chargeback flows Experience operating in global markets (US, LATAM, EU or APAC) Understanding of legal/regulatory constraints in consumer protection, refunds, and dispute resolution About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikToks global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide. Why Join Us
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. We value experimentation, collaboration, and a focus on delivering value for our communities, users, and creators. TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out to us at the accommodation contact. #J-18808-Ljbffr
Design anti-fraud strategies and solutions to protect sellers against buyer risks such as malicious return/refund and chargeback behaviors, buyer-seller collusion, malicious reviews and spam activities Analyze buyer behavior, content, seller feedback, and other data to identify emerging fraud trends and strengthen detection; drive the improvement and upgrade of product safety mechanisms, and be accountable for the effectiveness of risk solutions while ensuring enforcement accuracy Collaborate with technology and analytics teams to build and enhance risk perception identification, intervention, and governance systems; design risk control products and services that support various businesses Reduce platform capital and seller operating losses, and improve risk exposure metrics by establishing a systematic end-to-end risk management framework across the entire lifecycle of e-commerce transactions Research best practices in risk control techniques and closely monitor regional trends Engage with various business operations, technology, and security/risk stakeholders to solve risk problems at scale Qualifications
Minimum Qualifications: Bachelors degree or higher in Computer Science, Business Analytics, Mathematics, Statistics, or a related field At least 2 years of relevant experience in one of the following areas: Anti-fraud, Risk Management, Trust & Safety, Data Analytics, or Data Science in eCommerce or the tech industry Proficiency in SQL is required; a fundamental understanding of statistics or algorithms is preferred Self-driven, curious, and capable of working independently in a fast-paced environment Ability to quickly understand new fraud motives and accurately diagnose key control points Strong analytical and quantitative skills with the ability to use data and metrics to validate assumptions, make recommendations, and drive execution Excellent interpersonal skills with the ability to build relationships and communicate effectively with stakeholders at all levels Preferred qualifications: Familiarity with e-commerce aftersales, returns/refunds and chargeback flows Experience operating in global markets (US, LATAM, EU or APAC) Understanding of legal/regulatory constraints in consumer protection, refunds, and dispute resolution About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikToks global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide. Why Join Us
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. We value experimentation, collaboration, and a focus on delivering value for our communities, users, and creators. TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out to us at the accommodation contact. #J-18808-Ljbffr