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Hilti North America

Strategic Account Manager

Hilti North America, Washington, District of Columbia, us, 20022

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Overview

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Strategic Account Manager

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Hilti North America . Hilti North America (HNA) Strategic Account Manager (SAM) owns the relationship of the customers within a specific region and represents the largest opportunity for large customer business. This role develops executive relationships in partnership with the regional manager and division manager. It includes developing strategic direction and gaining share of wallet through strategic initiatives and solutions offerings. The position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customers organization. The incumbent deeply understands Hiltis product, software, and service solutions and works upstream to deliver value, establish Hilti as a trusted partner, and position Hilti for sustainable and accelerated growth. The SAM will cover approximately 10 large accounts. What the role involves?

The role involves owning and managing strategic relationships, delivering value to customers, and driving growth through Hilti solutions. Responsibilities Make outside, face-to-face sales to an assigned set of customers, often through direct assignment within a geographic area while strengthening the companys position or market share within the assigned group of accounts Build account development plans for up to ten hierarchies to drive key strategic topics, project and account standards on local opportunities Work under the guidance of strategic business developers to implement framework agreements locally Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service Demo Hilti products and services in person, face-to-face, with customers Identify the key roles on a jobsite and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/industrial companies Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service) Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smartphone to minimize loss due to damage or loss inventory Participate in construction industry trade organizations to build relationships and network of contacts as well as understand local competitor value offerings in relative trade

Qualifications

Bachelors Degree or equivalent work experience, required Five (5) years direct sales experience working directly with customers, required Demonstrated success as a Strategic Account Manager or Key Account Manager, or developing key customer accounts, required Ability to effectively present and influence C-Suite Executives, required Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owners and generating revenue, required Extensive experience with Salesforce.com platform Proven ability working on strategic projects that have a longer-term focus Experience with reading and understanding construction documents, preferred Previous experience of preparing professional sales presentations and quotes for customers required Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations Ability to thrive both independently and in a team environment, required Strong communication, relationship building and networking skills, required Excellent collaboration skills driven by strong communication skills and business understanding Proficient computer skills including MS Office Suite and smartphones, required Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times

What we offer

Our Strategic Account Managers earn between $83,000 $99,000 + up to $24,000 in commissions for their first year if all sales goals are met. The role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursement Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why you should apply

Hilti is committed to caring for our people. Our retention has been over 90% for the last five years, and we have avoided waves of layoffs even during the COVID-19 pandemic. We value development, with 80-90% of our roles filled internally. Most account managers come from a non-construction background. The Hilti culture emphasizes teamwork and helping one another. This job is field-based and requires daily in-person interaction with customers, with your home serving as your office location. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Location and job segments may vary by posting and region. #J-18808-Ljbffr