Wealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house
Customer Success Manager
to support and engage the high-level members of
The Wealth Society
— a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive
onboarding, engagement, retention, and renewals
at scale. You’ll manage day-to-day member workflows across
Skool ,
Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our
client retention strategy
and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership
to The Wealth Society (valued at $6,500/year) Exclusive back-end access
to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in
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#J-18808-Ljbffr
$65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house
Customer Success Manager
to support and engage the high-level members of
The Wealth Society
— a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive
onboarding, engagement, retention, and renewals
at scale. You’ll manage day-to-day member workflows across
Skool ,
Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our
client retention strategy
and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership
to The Wealth Society (valued at $6,500/year) Exclusive back-end access
to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in
Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT)
Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare
Associate Customer Success Manager (CO, UT, AZ, NM)
Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping
Sr. Customer Success Manager, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services
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Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID)
Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services
Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr