Logo
Aleron

IT Services Administrator - Patching

Aleron, San Antonio, Texas, United States, 78208

Save Job

Overview

Are you an

IT Services Administrator

looking to join one of the top companies within the

Energy and gas

industry? Are you looking to further your career and grow? Do you have experience in

analyzing compliance reports to track patch status by device group, OS version and risk severity ? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to work

onsite

with our client in

San Antonio, TX . Interested? Here's what you'd do: Responsibilities

Responsible for designing, testing, and maintaining software and programs for managing Information Technology assets. Identify and manage processes for tracking, updating, quality assurance, and reporting from IT asset records and databases. Responsible for configuring and supporting Microsoft-based infrastructure, enterprise application installation, configuration, design, and troubleshooting. Consult with support teams, help desks, customers, and other technical staff in the resolution of problems, coordinate and operate maintenance activities for workstations, identify recurring issues, and recommend steps to reduce the severity or frequency of problems. Demonstrates technical expertise through maintaining primary technical programming skills for the assigned job, developing new skills as needed, developing guidelines and standards, and establishing best practices. Manage and maintain area systems that include inventory, licensing, patching, deployment, and reporting. Creates plans for the transition of development and production environments to new technologies, utilizes system software to monitor the performance of system files, manages system data to maintain performance efficiencies, and studies system requirements to determine proper installation methods and procedures. Provide data analysis and reporting on various processes, including update compliance, computer hardware, mobile hardware, software utilization, and other areas as needed. Responsible for managing software availability to support groups and customers Core responsibilities focus on operational/tactical aspects of the organization and some strategic focus. Responsible for Tier 3 technical system support, assisting Tier 2 technicians in problem-solving. Coordinate with customers to define and satisfy application package requirements. Participate in planning and implementation of projects and enhancement initiatives. Create, configure, test, deploy, and monitor software releases, operating systems, security patches, compliance settings. Configure, support, and maintain MEMCM (SCCM), Intune, M365, Citrix VDI, and SharePoint. Administer, configure, test, deploy, and monitor mobile data management (MDM) tool. Administer, configure, test, deploy, and monitor software asset management (SAM) tool. Ensure adherence to established and documented processes, procedures, and risk mitigation efforts. Daily monitoring and reconciliation of incident and service request tickets assigned to queue. Document procedures for installing packaged applications. Schedules deployments in accordance with project schedules, work effort timetables, and Change Acceptance Board (CAB) approval. Monitor and report results of deployments. Document all work performed in ticketing tool, logging time and effort. Develops alternative solutions for decision-making which support organizational goals/objectives and budget constraints. Prepares Change records for CAB review and approval. Provide knowledge transfer, coaching, and mentoring to technical staff. Include limited supervisory responsibilities. Incumbent at this level are fully developed and performing in their specialized field. Performs other project and process improvement initiatives as assigned. What you'll get

Pay rate: $46.00/Hour Hours: 40 hours/week Length: Temp (12 months) Sound like a good fit?

APPLY TODAY About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions, and we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to them, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. #J-18808-Ljbffr