knownwell
Base pay range
$100,000.00/yr - $110,000.00/yr
Overview Meet knownwell, weight-inclusive healthcare for
all . knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out the article.
knownwell is seeking a highly motivated and personable Provider Relations Manager (PRM) to join our team. This role will be pivotal in building and nurturing relationships with primary care providers, specialists, and their offices to facilitate referrals for patients in need of weight management care. This is an individual contributor role where the ideal candidate will apply and refine the playbook to grow the market regionally. The provider relations team will serve as a liaison, ensuring that our healthcare partners understand the benefits of knownwell’s specialized services and feel confident in referring their patients to our practice.
Location:
Greater Boston, Massachusetts
What you'll do
Relationship Building:
Develop and maintain strong relationships with primary and specialty care clinicians (focus on OBGYN, fertility, pediatricians, psychology/psychiatry, orthopedics, cardiology, sleep medicine, and bariatric surgery) and their offices, initially in the greater Boston area and over time across Massachusetts.
Engage providers and office staff through regular visits, calls, and communications to educate them on knownwell's weight management programs and services.
Train and empower office staff as referral drivers; provide referral workflow handouts and patient registration tools.
Act as the primary point of contact for clinicians to address questions, concerns, and feedback about knownwell's services.
Provider Education:
Conduct presentations and informational sessions to increase awareness of obesity treatment options and knownwell's approach; tailor messaging to specialty providers; use outcomes data and case studies to support education and reinforce referral value.
Educate providers on the referral process to ensure a smooth patient transition to knownwell.
Referral Management:
Meet and exceed weekly and monthly referral growth targets; manage activity pipeline including new provider meetings and active referrals; collaborate with clinical and operations teams to onboard referred patients effectively.
Track referral data and analyze trends to optimize outreach and improve referral volume.
Strategy and Outreach:
Contribute to PRM playbook development (ideal customer profiles, targeting criteria, outreach SOPs); identify new clinician partnerships and develop targeted outreach strategies; create campaigns to reach clinicians; participate in industry events to expand knownwell's reach.
Reporting and Analytics:
Maintain accurate CRM records of clinician interactions, referrals, and engagement; provide regular reports on referral trends and partnership developments.
Who you are
5+ years of experience in provider relations, healthcare business development, or a similar role within a medical practice, healthcare system, or relevant organization.
Track record of meeting and exceeding referral growth or business development targets.
Strong relationship-building skills with primary care and specialist providers and office staff to drive referral workflows; familiarity with weight management or obesity care is a plus.
Comfort with consistent local travel throughout the Chicago metro area.
Proficiency with CRM and referral tracking platforms.
Familiarity with the prior authorization process and payer dynamics is a plus.
Experience or training as a healthcare provider is a plus.
Pay & Perks
Fully remote opportunity
Medical, dental, and vision insurance
401K retirement plan with company match
Up to 20 days of PTO per year + company holidays
Up to 14 weeks of paid parental leave (12 for non-birthing parents)
Annual work from home stipend for remote employees
If you are an ambitious and experienced healthcare professional who is passionate about transforming healthcare and creating meaningful change, we invite you to apply. Please send a note to hiring@knownwell.health.
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The annual salary range for this position is part of a comprehensive benefits package that includes health insurance, a 401(k) plan, and bonus opportunities. In compliance with applicable state laws, knownwell provides this reasonable compensation estimate. Final pay will be determined based on various factors, including qualifications, experience, skills, and internal equity.
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$100,000.00/yr - $110,000.00/yr
Overview Meet knownwell, weight-inclusive healthcare for
all . knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out the article.
knownwell is seeking a highly motivated and personable Provider Relations Manager (PRM) to join our team. This role will be pivotal in building and nurturing relationships with primary care providers, specialists, and their offices to facilitate referrals for patients in need of weight management care. This is an individual contributor role where the ideal candidate will apply and refine the playbook to grow the market regionally. The provider relations team will serve as a liaison, ensuring that our healthcare partners understand the benefits of knownwell’s specialized services and feel confident in referring their patients to our practice.
Location:
Greater Boston, Massachusetts
What you'll do
Relationship Building:
Develop and maintain strong relationships with primary and specialty care clinicians (focus on OBGYN, fertility, pediatricians, psychology/psychiatry, orthopedics, cardiology, sleep medicine, and bariatric surgery) and their offices, initially in the greater Boston area and over time across Massachusetts.
Engage providers and office staff through regular visits, calls, and communications to educate them on knownwell's weight management programs and services.
Train and empower office staff as referral drivers; provide referral workflow handouts and patient registration tools.
Act as the primary point of contact for clinicians to address questions, concerns, and feedback about knownwell's services.
Provider Education:
Conduct presentations and informational sessions to increase awareness of obesity treatment options and knownwell's approach; tailor messaging to specialty providers; use outcomes data and case studies to support education and reinforce referral value.
Educate providers on the referral process to ensure a smooth patient transition to knownwell.
Referral Management:
Meet and exceed weekly and monthly referral growth targets; manage activity pipeline including new provider meetings and active referrals; collaborate with clinical and operations teams to onboard referred patients effectively.
Track referral data and analyze trends to optimize outreach and improve referral volume.
Strategy and Outreach:
Contribute to PRM playbook development (ideal customer profiles, targeting criteria, outreach SOPs); identify new clinician partnerships and develop targeted outreach strategies; create campaigns to reach clinicians; participate in industry events to expand knownwell's reach.
Reporting and Analytics:
Maintain accurate CRM records of clinician interactions, referrals, and engagement; provide regular reports on referral trends and partnership developments.
Who you are
5+ years of experience in provider relations, healthcare business development, or a similar role within a medical practice, healthcare system, or relevant organization.
Track record of meeting and exceeding referral growth or business development targets.
Strong relationship-building skills with primary care and specialist providers and office staff to drive referral workflows; familiarity with weight management or obesity care is a plus.
Comfort with consistent local travel throughout the Chicago metro area.
Proficiency with CRM and referral tracking platforms.
Familiarity with the prior authorization process and payer dynamics is a plus.
Experience or training as a healthcare provider is a plus.
Pay & Perks
Fully remote opportunity
Medical, dental, and vision insurance
401K retirement plan with company match
Up to 20 days of PTO per year + company holidays
Up to 14 weeks of paid parental leave (12 for non-birthing parents)
Annual work from home stipend for remote employees
If you are an ambitious and experienced healthcare professional who is passionate about transforming healthcare and creating meaningful change, we invite you to apply. Please send a note to hiring@knownwell.health.
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The annual salary range for this position is part of a comprehensive benefits package that includes health insurance, a 401(k) plan, and bonus opportunities. In compliance with applicable state laws, knownwell provides this reasonable compensation estimate. Final pay will be determined based on various factors, including qualifications, experience, skills, and internal equity.
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