knownwell
Overview
Join to apply for the
Provider Relations Manager
role at
knownwell . This role focuses on building and nurturing relationships with primary care providers, specialists, and their offices to facilitate referrals for patients in need of weight management care. This is an individual contributor role where you will apply and refine the playbook to grow the market regionally. The provider relations team will serve as a liaison, ensuring that our healthcare partners understand the benefits of knownwell’s specialized services and feel confident in referring their patients to our practice. Location: Greater Chicago area, Illinois. Base pay range
$100,000.00/yr - $110,000.00/yr What you’ll do
Relationship Building: Develop and maintain strong relationships with primary and specialty care clinicians (with focus on OBGYN, fertility, pediatricians, psychology/psychiatry, orthopedic, cardiac, sleep, and bariatric surgery specialists) and their offices, initially in the greater Chicago area and over time across Illinois. Engage providers and office staff through regular visits (e.g., lunch & learns, breakfast meetings), calls, and communications to educate them on knownwell’s weight management programs and services. Train and empower office staff (e.g., schedulers, medical assistants, nurses) as referral drivers; provide referral workflow handouts and patient registration tools. Act as the primary point of contact for clinicians to address questions, concerns, and feedback about knownwell’s services. Provider Education: Conduct presentations and informational sessions for healthcare clinicians and their staff to increase awareness of obesity treatment options and knownwell’s comprehensive approach; tailor messaging using specialty-specific value propositions. Use knownwell’s outcomes data, case studies, and local referral success metrics to support provider education and reinforce referral value; educate providers on the referral process to ensure smooth patient transitions. Referral Management: Meet and exceed weekly/monthly referral growth targets; manage activity pipeline including new provider meetings, expansion meetings, and active referral conversations; collaborate with clinical and operations teams to streamline referral and onboarding processes. Track referral data and analyze trends to optimize outreach strategies and improve referral volume. Strategy and Outreach: Contribute to the PRM playbook, identify new opportunities for clinician partnerships, develop targeted outreach strategies, and participate in industry events to expand knownwell’s reach. Reporting and Analytics: Maintain accurate records in the CRM of clinician interactions, referrals, and engagement activities; provide regular reports on referral trends and partnership developments. Who you are
5+ years of experience in provider relations, healthcare business development, or a similar role within a medical practice, healthcare system, or relevant organization. Track record of meeting and exceeding referral growth or business development targets. Strong relationship-building skills with primary care and specialist providers, and office staff to drive referral workflows; familiarity with weight management or obesity care is a plus. Comfort with consistent local travel throughout the Chicago metro area. Proficiency with CRM and referral tracking platforms. Familiarity with the prior authorization process and payer dynamics is a plus. Experience and training as a healthcare provider is a plus. Pay & Perks
Fully remote opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of paid parental leave (12 for non-birthing parents) Annual work-from-home stipend for remote employees Equal Employment Opportunity
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Join to apply for the
Provider Relations Manager
role at
knownwell . This role focuses on building and nurturing relationships with primary care providers, specialists, and their offices to facilitate referrals for patients in need of weight management care. This is an individual contributor role where you will apply and refine the playbook to grow the market regionally. The provider relations team will serve as a liaison, ensuring that our healthcare partners understand the benefits of knownwell’s specialized services and feel confident in referring their patients to our practice. Location: Greater Chicago area, Illinois. Base pay range
$100,000.00/yr - $110,000.00/yr What you’ll do
Relationship Building: Develop and maintain strong relationships with primary and specialty care clinicians (with focus on OBGYN, fertility, pediatricians, psychology/psychiatry, orthopedic, cardiac, sleep, and bariatric surgery specialists) and their offices, initially in the greater Chicago area and over time across Illinois. Engage providers and office staff through regular visits (e.g., lunch & learns, breakfast meetings), calls, and communications to educate them on knownwell’s weight management programs and services. Train and empower office staff (e.g., schedulers, medical assistants, nurses) as referral drivers; provide referral workflow handouts and patient registration tools. Act as the primary point of contact for clinicians to address questions, concerns, and feedback about knownwell’s services. Provider Education: Conduct presentations and informational sessions for healthcare clinicians and their staff to increase awareness of obesity treatment options and knownwell’s comprehensive approach; tailor messaging using specialty-specific value propositions. Use knownwell’s outcomes data, case studies, and local referral success metrics to support provider education and reinforce referral value; educate providers on the referral process to ensure smooth patient transitions. Referral Management: Meet and exceed weekly/monthly referral growth targets; manage activity pipeline including new provider meetings, expansion meetings, and active referral conversations; collaborate with clinical and operations teams to streamline referral and onboarding processes. Track referral data and analyze trends to optimize outreach strategies and improve referral volume. Strategy and Outreach: Contribute to the PRM playbook, identify new opportunities for clinician partnerships, develop targeted outreach strategies, and participate in industry events to expand knownwell’s reach. Reporting and Analytics: Maintain accurate records in the CRM of clinician interactions, referrals, and engagement activities; provide regular reports on referral trends and partnership developments. Who you are
5+ years of experience in provider relations, healthcare business development, or a similar role within a medical practice, healthcare system, or relevant organization. Track record of meeting and exceeding referral growth or business development targets. Strong relationship-building skills with primary care and specialist providers, and office staff to drive referral workflows; familiarity with weight management or obesity care is a plus. Comfort with consistent local travel throughout the Chicago metro area. Proficiency with CRM and referral tracking platforms. Familiarity with the prior authorization process and payer dynamics is a plus. Experience and training as a healthcare provider is a plus. Pay & Perks
Fully remote opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of paid parental leave (12 for non-birthing parents) Annual work-from-home stipend for remote employees Equal Employment Opportunity
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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