TD
Overview
The Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. Responsibilities & Depth
Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Leads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Uses sophisticated analytical thought to exercise judgement and identify solutions Impacts the achievement of sub-function or business line objectives within the area they are accountable for Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders Works autonomously as the lead and guides others within area of expertise Education & Experience
Undergraduate degree and / or product certificate 7+ years relevant experience 3-5 years Product Owner or Agile related delivery experience Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset Customer Accountabilities
Partners with senior management to support the delivery of a product vision In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience Participates in scrum or Kanban events; express new ideas for improving product value or delivery efficiency Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes Creates a value-focused product backlog and continuously iterates; ensures user stories are scoped and prioritized Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria Manages delivery initiatives and oversee multiple development team (pod) backlogs as appropriate Proactively raises issues that impede the efficient delivery of customer-focused increments Responsible for defect management and prioritization Shareholder Accountabilities
Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey Ensures ongoing strategic alignment with senior management, providing feedback as appropriate Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders Leads the submission and discussion on the Quarterly Business Review, with respect to their product Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner Monitors the regulatory environment and partners with the senior management to consider changes to product strategy as needed Actively coordinates and engages in risk, quality and/or business testing management Empowered to make product delivery decisions, escalating to senior management as appropriate Actively communicates to business, technology and senior management regarding product changes and backlog priorities Single point of escalation for development team, providing guidance and decisioning as needed Works cohesively with peers to reinforce Agile processes Compiles performance metrics and share with relevant stakeholders Defines the OKRs in partnership with numerous stakeholders across the organization Protects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities
Participates fully as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation and teamwork Supports team development, tracks team performance metrics, and provides ongoing coaching and support Provides thought leadership and / or industry knowledge for area of expertise in product area and participates in knowledge transfer within the team Works cohesively with Scrum Master to reinforce Agile processes Participates in personal performance management and development activities, including cross training within own team Keeps others informed about status / progress of delivery and day-to-day activities Contributes to team development of skills and capabilities through mentorship Leads, motivates and develops relationships with internal and external stakeholders Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for the business area / journey and the bank Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses globally. TD is committed to customer experience and provides regular leadership and development conversations, mentorship and training programs to support colleagues’ goals. TD aims to Be the Better Bank and to enrich the lives of customers, communities and colleagues. Our Total Rewards Package
Our Total Rewards package includes base salary and variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs. Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable law. If you need accommodations to complete the application process, email USWAPTDO@td.com with your full name and accommodation details. Versioning & Additional Information
Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Product Management and Marketing | Industries: Banking
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The Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. Responsibilities & Depth
Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Leads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Uses sophisticated analytical thought to exercise judgement and identify solutions Impacts the achievement of sub-function or business line objectives within the area they are accountable for Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders Works autonomously as the lead and guides others within area of expertise Education & Experience
Undergraduate degree and / or product certificate 7+ years relevant experience 3-5 years Product Owner or Agile related delivery experience Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset Customer Accountabilities
Partners with senior management to support the delivery of a product vision In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience Participates in scrum or Kanban events; express new ideas for improving product value or delivery efficiency Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes Creates a value-focused product backlog and continuously iterates; ensures user stories are scoped and prioritized Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria Manages delivery initiatives and oversee multiple development team (pod) backlogs as appropriate Proactively raises issues that impede the efficient delivery of customer-focused increments Responsible for defect management and prioritization Shareholder Accountabilities
Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey Ensures ongoing strategic alignment with senior management, providing feedback as appropriate Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders Leads the submission and discussion on the Quarterly Business Review, with respect to their product Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner Monitors the regulatory environment and partners with the senior management to consider changes to product strategy as needed Actively coordinates and engages in risk, quality and/or business testing management Empowered to make product delivery decisions, escalating to senior management as appropriate Actively communicates to business, technology and senior management regarding product changes and backlog priorities Single point of escalation for development team, providing guidance and decisioning as needed Works cohesively with peers to reinforce Agile processes Compiles performance metrics and share with relevant stakeholders Defines the OKRs in partnership with numerous stakeholders across the organization Protects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities
Participates fully as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation and teamwork Supports team development, tracks team performance metrics, and provides ongoing coaching and support Provides thought leadership and / or industry knowledge for area of expertise in product area and participates in knowledge transfer within the team Works cohesively with Scrum Master to reinforce Agile processes Participates in personal performance management and development activities, including cross training within own team Keeps others informed about status / progress of delivery and day-to-day activities Contributes to team development of skills and capabilities through mentorship Leads, motivates and develops relationships with internal and external stakeholders Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for the business area / journey and the bank Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses globally. TD is committed to customer experience and provides regular leadership and development conversations, mentorship and training programs to support colleagues’ goals. TD aims to Be the Better Bank and to enrich the lives of customers, communities and colleagues. Our Total Rewards Package
Our Total Rewards package includes base salary and variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs. Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable law. If you need accommodations to complete the application process, email USWAPTDO@td.com with your full name and accommodation details. Versioning & Additional Information
Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Product Management and Marketing | Industries: Banking
#J-18808-Ljbffr