ZipRecruiter is hiring: Level III IT Technical Support Specialist in Lompoc

Job DescriptionJob DescriptionLevel III Technical Support SpecialistLocation: Vandenberg Space Force Base, CA
Clearance: Active DoD Secret Clearance
Employment Type: Full-Time, On-sitePosition Overview:Kinaras Solutions is seeking pre-award, an experienced and technically proficient Level III Technical Support Specialist to provide senior-level, mission-critical support for the Safety Analysis System (SAS) environments—both classified and unclassified—at Vandenberg Space Force Base. The successful candidate will serve as a subject matter expert for advanced troubleshooting, security compliance, and the operation and maintenance of SAS network infrastructure, collaborating closely with Government security stakeholders.Key Responsibilities:

• Serve as the SME for advanced diagnostics and resolution of complex hardware, software, and network incidents across SAS and SAS-C.
• Lead system patching, software updates, and security remediation in compliance with Government change management guidelines.
• Manage user and privileged accounts, permission changes, and support periodic recertifications and audits.
• Perform vulnerability assessments, assist with ATO/RMF tasks, implement NIST 800-53 controls, and maintain security documentation.
• Guide and mentor Level I/II staff, providing escalation support and ensuring rigorous completion of technical tasks.
• Maintain and update system documentation, diagrams, and procedures; prepare incident reports and technical summaries as required.
• Support backups, COOP/DR testing, and ensure mission-critical data resilience.
• Foster proactive collaboration with ISSMs, system owners, and technical teams to further enhance the security posture of SAS.
• Participate as needed in after-hours or surge operations.

Required Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
• 5+ years of progressive technical support experience, including 2 years in federal or DoD environments.
• DoD 8570 compliant certification (e.g., CompTIA Security+, CASP+, or CISSP).
• Expertise in Windows/Linux server administration, Active Directory, virtualization, and advanced network troubleshooting.
• Demonstrated experience with incident management, vulnerability tools, and NIST/RMF standards.
• Active DoD Secret clearance (or ability to obtain and maintain).
• Excellent leadership, communications, and documentation skills.
• U.S. Citizenship required.

Equal Opportunity Employer Disclosure:

Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , , , (including , , and ), , , protected veteran status, status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact hr@kinarassolutions.com.

Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.

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