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H&R Block

Block Advisor Tax Advisor - Remote

H&R Block, San Carlos, California, United States, 94071

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Overview

Join to apply for the Block Advisor Tax Advisor - Remote role at H&R Block. Remote Tax Professional role description and expectations are provided by H&R Block. This posting includes information about responsibilities, qualifications, benefits, and company culture. Responsibilities

Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Coordinate with leaders and peers about how remote work is impacting results; communicate regularly to ensure teamwork and alignment. Grow tax expertise and stay current with tax laws and practices. Qualifications

Experience completing individual tax returns. Experience in a fast-paced environment. Access to high-speed, reliable internet. Experience with technology (MS Teams and Outlook). Strong communication skills to explain complex tax situations via phone, email and chat. Customer service experience and problem-solving skills. Analytical capabilities and ability to research information using IRS publications and instructions. Successful completion of the H&R Block Tax Knowledge Assessment or equivalent. High school diploma or higher; continuing education requirements and IRS/state requirements as applicable. Availability to work a minimum of 20 hours per week during peak tax season. Why work for us

H&R Block invests in people by supporting their total well-being. Benefits include medical coverage with mental health support, 401(k) and Employee Stock Purchase Plan, tax prep benefit for associates, and flexible/remote opportunities. Community and equality

H&R Block is an equal opportunity employer and values diversity in the workplace. We welcome all applicants regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or veteran status. Pay Range

The pay range for this position is $11.00 - $80.00 per hour and may be influenced by location, experience, and other factors. Eligible associates may participate in incentive plans and benefits described by the company.

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