The Alden Network
Overview
Join to apply for the
Hospital Liaison
role at
The Alden Network 4 days ago Be among the first 25 applicants Join to apply for the
Hospital Liaison
role at
The Alden Network Responsibilities
Build new and maintain current relationships with the facility’s referral sources. Assist facility marketing team with developing and executing marketing plan in order to achieve overall census and payer mix goals. Majority of time spent solidifying relationships primarily with physicians, hospital discharge planners, case managers and other healthcare referral sources. Provision of Alden Network information to potential and actual referral sources. Information shall include facility brochures, service-related flyers, metrics flyers, continuing education events. Manage the referrals: ensure that all referrals have completed on-site assessments, meet with families when available, gather and review referrals information, make admissions decisions, and communicate admissions decisions to the facility (planned/scheduled admission date, financial verification needs, equipment needs, and unusual/costly medication negotiations). Coordinate with facilities on community marketing events and ensure follow-up from these events. Coordinate with the Vice President of Marketing & Public Relations to develop and improve the network’s reputation, including community outreach. Provide “End of Day” updates to Regional Director of Marketing. Develop and maintain new referral sources for the facility and Alden in general. Perform other duties as assigned. Qualifications
Demonstrated success in external marketing to physicians, discharge planners and other healthcare referral sources preferred. Must be knowledgeable of Long-Term care practices and procedures, as well as familiarity with laws, regulations and guidelines pertaining to long-term care. A minimum of 1 year of experience in long term care (preferably marketing and/or nursing). Must be able to read, write, and speak the English language in an understandable manner. Must possess the ability to deal tactfully with hospitals, physicians, patients, family members, visitors, personnel, government agencies/personnel and the general public. Must have patience, tact, cheerful disposition, and enthusiasm. Must be proficient with data tracking, trending and report writing. Physical Requirements
Must be able to move intermittently throughout the workday. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must be in good general health and demonstrate emotional stability. Must be able to relate well and work with the ill, disabled, elderly, emotionally upset and at times hostile people within the facility. Prolonged standing/walking is required. May be required to lift, push, pull, and move equipment, supplies, etc., throughout the day. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses. Essential Functions
Majority of time spent solidifying relationships primarily with physicians, hospital discharge planners, case managers and other healthcare referral sources. Provision of Alden Network information to potential and actual referral sources. Information shall include facility brochures, service-related flyers, metrics flyers, continuing education events. Manage the referrals and ensure on-site assessments are completed and families are engaged when possible. Gather and review referrals information from case managers/discharge planners; make admissions decisions and communicate admissions details to facilities. Coordinate admission logistics: planned admission date, financial verification needs, equipment needs, and medication negotiations. Coordinate with Administrator/Assistant Administrator to verify admission process; ensure room readiness and customer care activities such as greetings and post-admission follow-ups. Ensure completion and analysis of Customer Service Surveys and related data analysis; provide follow-up visits with case managers/discharge planners and deliver gifts and key metrics. Coordinate with facilities on community marketing events and ensure follow-up; develop and maintain new referral sources. Provide end-of-day updates to Regional Director of Marketing. Job Duties
Review assigned facilities marketplace to maximize business development opportunities to meet census objectives. Coordinate and develop relationships with key referral sources in the community to promote facility success and growth. Coordinate and develop relationships with physicians in the market to gain support and educate them to build census. Seniority level
Associate Employment type
Part-time Job function
Health Care Provider Industries: Hospitals and Health Care
#J-18808-Ljbffr
Join to apply for the
Hospital Liaison
role at
The Alden Network 4 days ago Be among the first 25 applicants Join to apply for the
Hospital Liaison
role at
The Alden Network Responsibilities
Build new and maintain current relationships with the facility’s referral sources. Assist facility marketing team with developing and executing marketing plan in order to achieve overall census and payer mix goals. Majority of time spent solidifying relationships primarily with physicians, hospital discharge planners, case managers and other healthcare referral sources. Provision of Alden Network information to potential and actual referral sources. Information shall include facility brochures, service-related flyers, metrics flyers, continuing education events. Manage the referrals: ensure that all referrals have completed on-site assessments, meet with families when available, gather and review referrals information, make admissions decisions, and communicate admissions decisions to the facility (planned/scheduled admission date, financial verification needs, equipment needs, and unusual/costly medication negotiations). Coordinate with facilities on community marketing events and ensure follow-up from these events. Coordinate with the Vice President of Marketing & Public Relations to develop and improve the network’s reputation, including community outreach. Provide “End of Day” updates to Regional Director of Marketing. Develop and maintain new referral sources for the facility and Alden in general. Perform other duties as assigned. Qualifications
Demonstrated success in external marketing to physicians, discharge planners and other healthcare referral sources preferred. Must be knowledgeable of Long-Term care practices and procedures, as well as familiarity with laws, regulations and guidelines pertaining to long-term care. A minimum of 1 year of experience in long term care (preferably marketing and/or nursing). Must be able to read, write, and speak the English language in an understandable manner. Must possess the ability to deal tactfully with hospitals, physicians, patients, family members, visitors, personnel, government agencies/personnel and the general public. Must have patience, tact, cheerful disposition, and enthusiasm. Must be proficient with data tracking, trending and report writing. Physical Requirements
Must be able to move intermittently throughout the workday. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must be in good general health and demonstrate emotional stability. Must be able to relate well and work with the ill, disabled, elderly, emotionally upset and at times hostile people within the facility. Prolonged standing/walking is required. May be required to lift, push, pull, and move equipment, supplies, etc., throughout the day. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses. Essential Functions
Majority of time spent solidifying relationships primarily with physicians, hospital discharge planners, case managers and other healthcare referral sources. Provision of Alden Network information to potential and actual referral sources. Information shall include facility brochures, service-related flyers, metrics flyers, continuing education events. Manage the referrals and ensure on-site assessments are completed and families are engaged when possible. Gather and review referrals information from case managers/discharge planners; make admissions decisions and communicate admissions details to facilities. Coordinate admission logistics: planned admission date, financial verification needs, equipment needs, and medication negotiations. Coordinate with Administrator/Assistant Administrator to verify admission process; ensure room readiness and customer care activities such as greetings and post-admission follow-ups. Ensure completion and analysis of Customer Service Surveys and related data analysis; provide follow-up visits with case managers/discharge planners and deliver gifts and key metrics. Coordinate with facilities on community marketing events and ensure follow-up; develop and maintain new referral sources. Provide end-of-day updates to Regional Director of Marketing. Job Duties
Review assigned facilities marketplace to maximize business development opportunities to meet census objectives. Coordinate and develop relationships with key referral sources in the community to promote facility success and growth. Coordinate and develop relationships with physicians in the market to gain support and educate them to build census. Seniority level
Associate Employment type
Part-time Job function
Health Care Provider Industries: Hospitals and Health Care
#J-18808-Ljbffr