EY
Business Consulting - Healthcare - Patient Access - Manager
EY, Atlanta, Georgia, United States, 30383
Overview
Business Consulting - Healthcare - Patient Access - Manager at EY. Today’s healthcare environment is rapidly changing. As a manager within our Health consulting practice, you’ll work with clients across the healthcare industry to transform operations and meet evolving demands, with a focus on provider operations and patient access. Responsibilities
You’ll spend most of your time teaming with our provider team, working with a broad spectrum of not-for-profit and for-profit healthcare clients (hospitals, healthcare systems, physician practices, and academic medical centers) to assess and redesign clinical processes. As a Manager in our Health consulting group focused on Provider Operations, you’ll manage client engagement teams, work with various clients to deliver professional services, and lead business development activities on strategic and global priority accounts. In the areas listed below, you’ll lead operational improvement, benchmarking and financial quantification, cost reduction and revenue enhancement, workflow redesign, and patient access initiatives including template management, template optimization, and scheduling algorithms. Qualifications
A bachelor's degree with approximately 5 years of related experience; or a master’s degree with approximately 4 years of related experience. Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above) in a consulting firm or in a management role within industry. Required experience with patient access and centralized contact centers. Ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms; experience in assessment, design, and implementation of template optimization and scheduling in ambulatory settings. Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels. Ability to read and interpret hospital financial statements and contract terms, utilize complex financial models, and experience with operational process mapping and healthcare cost reduction planning and implementation. Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives. Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support. Ability to generate revenue within existing healthcare clients and develop new prospects at the “C” level of large healthcare companies. Ability to manage a team of staff/senior consulting professionals and work collaboratively in a team environment. Strong analytical and problem-solving skills, as well as excellent oral and written communication skills. Ability to create work products using Microsoft Excel, Visio, and PowerPoint. Willingness to travel to meet client needs; travel is required as needed by the client. Ideally you’ll also have
A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH. What We Look For
We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you. What We Offer You
We offer a comprehensive compensation and benefits package with base salary ranges depending on location, plus participation in a Total Rewards program including medical and dental coverage, pension and 401(k), and paid time off options. Hybrid work model with most client-serving roles expected to work in person 40-60% of the time over an engagement, project, or year. Flexible vacation policy and designated holidays, breaks, and leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you need assistance applying online or requesting an accommodation during the application process, please contact EY’s Talent Shared Services. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.
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Business Consulting - Healthcare - Patient Access - Manager at EY. Today’s healthcare environment is rapidly changing. As a manager within our Health consulting practice, you’ll work with clients across the healthcare industry to transform operations and meet evolving demands, with a focus on provider operations and patient access. Responsibilities
You’ll spend most of your time teaming with our provider team, working with a broad spectrum of not-for-profit and for-profit healthcare clients (hospitals, healthcare systems, physician practices, and academic medical centers) to assess and redesign clinical processes. As a Manager in our Health consulting group focused on Provider Operations, you’ll manage client engagement teams, work with various clients to deliver professional services, and lead business development activities on strategic and global priority accounts. In the areas listed below, you’ll lead operational improvement, benchmarking and financial quantification, cost reduction and revenue enhancement, workflow redesign, and patient access initiatives including template management, template optimization, and scheduling algorithms. Qualifications
A bachelor's degree with approximately 5 years of related experience; or a master’s degree with approximately 4 years of related experience. Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above) in a consulting firm or in a management role within industry. Required experience with patient access and centralized contact centers. Ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms; experience in assessment, design, and implementation of template optimization and scheduling in ambulatory settings. Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels. Ability to read and interpret hospital financial statements and contract terms, utilize complex financial models, and experience with operational process mapping and healthcare cost reduction planning and implementation. Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives. Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support. Ability to generate revenue within existing healthcare clients and develop new prospects at the “C” level of large healthcare companies. Ability to manage a team of staff/senior consulting professionals and work collaboratively in a team environment. Strong analytical and problem-solving skills, as well as excellent oral and written communication skills. Ability to create work products using Microsoft Excel, Visio, and PowerPoint. Willingness to travel to meet client needs; travel is required as needed by the client. Ideally you’ll also have
A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH. What We Look For
We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you. What We Offer You
We offer a comprehensive compensation and benefits package with base salary ranges depending on location, plus participation in a Total Rewards program including medical and dental coverage, pension and 401(k), and paid time off options. Hybrid work model with most client-serving roles expected to work in person 40-60% of the time over an engagement, project, or year. Flexible vacation policy and designated holidays, breaks, and leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you need assistance applying online or requesting an accommodation during the application process, please contact EY’s Talent Shared Services. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.
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