EY
Business Consulting - Healthcare Transformation - Manager - Patient Access
EY, Miami, Florida, us, 33222
Overview
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Business Consulting - Healthcare Transformation - Manager - Patient Access
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EY Today’s healthcare environment is undergoing rapid transformation, requiring stability, financial discipline, and patient‑focused operations. As a manager within EY’s Health consulting practice, you will work with clients across the healthcare industry to transform operations and leverage transformative technology, including Artificial intelligence and automation. The opportunity
You will work with clients across the country in solving complex problems in today’s healthcare environment. EY seeks a highly motivated Manager focused on provider operations with a emphasis on patient access to manage client engagement teams, deliver professional services, and support business development on strategic and global priority accounts. Your Key Responsibilities
Spend time teaming with our provider team, working with a broad spectrum of not‑for‑profit and for‑profit healthcare clients (hospitals, healthcare systems, physician practices, academic medical centers) to assess and redesign clinical processes. Work as a Manager in the Health consulting group focused on Provider Operations to serve clients in areas including operational improvement, benchmarking and financial quantification, cost reduction/revenue enhancement, workflow redesign, and patient access initiatives (template management, template optimization, and scheduling algorithms). Skills And Attributes For Success
Effectively manage and motivate client engagement teams; foster an innovative, inclusive team environment; mentor junior consultants. Foster relationships with client personnel at appropriate levels; consistently deliver high‑quality work on time and on budget; monitor progress and manage risk. Cultivate and manage business development opportunities; understand EY services and how to serve clients; develop long‑term client relationships. Demonstrate in‑depth technical capabilities and professional knowledge. To qualify for the role you must have
A bachelor’s degree with approximately 5 years of related work experience, or a master’s degree with approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above) in a consulting firm or in a management role within industry Experience with patient access and centralized contact centers; ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contract terms; use complex financial models; experience with operational process mapping and healthcare cost reduction planning Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience in selling and delivering projects across the full life cycle of assessment, design, and implementation support Ability to generate revenue within existing healthcare clients and develop new prospects at the C‑level of large healthcare companies Ability to manage a team of staff/senior consultants and work collaboratively in a team environment Strong analytical and problem‑solving skills and excellent oral and written communication Ability to create work products in Microsoft Excel, Visio, and PowerPoint Willingness to travel to meet client needs; travel required as needed Ideally you’ll also have
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH What we look for
We’re looking for passionate leaders with a strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What we offer you
Comprehensive compensation and benefits package with base salary ranges provided; incentive to reflect education, experience, and geography; Total Rewards includes medical and dental coverage, pension and 401(k), and paid time off options. Hybrid work model with most client‑facing roles expected to work in person 40‑60% of the time on engagements. Flexible vacation policy and designated EY holidays, personal/family care, and other leaves of absence as needed to support well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is an equal opportunity employer and seeks to create a diverse environment with equal opportunity for all applicants. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today’s and tomorrow’s issues. EY is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with applicable law.
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Join to apply for the
Business Consulting - Healthcare Transformation - Manager - Patient Access
role at
EY Today’s healthcare environment is undergoing rapid transformation, requiring stability, financial discipline, and patient‑focused operations. As a manager within EY’s Health consulting practice, you will work with clients across the healthcare industry to transform operations and leverage transformative technology, including Artificial intelligence and automation. The opportunity
You will work with clients across the country in solving complex problems in today’s healthcare environment. EY seeks a highly motivated Manager focused on provider operations with a emphasis on patient access to manage client engagement teams, deliver professional services, and support business development on strategic and global priority accounts. Your Key Responsibilities
Spend time teaming with our provider team, working with a broad spectrum of not‑for‑profit and for‑profit healthcare clients (hospitals, healthcare systems, physician practices, academic medical centers) to assess and redesign clinical processes. Work as a Manager in the Health consulting group focused on Provider Operations to serve clients in areas including operational improvement, benchmarking and financial quantification, cost reduction/revenue enhancement, workflow redesign, and patient access initiatives (template management, template optimization, and scheduling algorithms). Skills And Attributes For Success
Effectively manage and motivate client engagement teams; foster an innovative, inclusive team environment; mentor junior consultants. Foster relationships with client personnel at appropriate levels; consistently deliver high‑quality work on time and on budget; monitor progress and manage risk. Cultivate and manage business development opportunities; understand EY services and how to serve clients; develop long‑term client relationships. Demonstrate in‑depth technical capabilities and professional knowledge. To qualify for the role you must have
A bachelor’s degree with approximately 5 years of related work experience, or a master’s degree with approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above) in a consulting firm or in a management role within industry Experience with patient access and centralized contact centers; ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contract terms; use complex financial models; experience with operational process mapping and healthcare cost reduction planning Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience in selling and delivering projects across the full life cycle of assessment, design, and implementation support Ability to generate revenue within existing healthcare clients and develop new prospects at the C‑level of large healthcare companies Ability to manage a team of staff/senior consultants and work collaboratively in a team environment Strong analytical and problem‑solving skills and excellent oral and written communication Ability to create work products in Microsoft Excel, Visio, and PowerPoint Willingness to travel to meet client needs; travel required as needed Ideally you’ll also have
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH What we look for
We’re looking for passionate leaders with a strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What we offer you
Comprehensive compensation and benefits package with base salary ranges provided; incentive to reflect education, experience, and geography; Total Rewards includes medical and dental coverage, pension and 401(k), and paid time off options. Hybrid work model with most client‑facing roles expected to work in person 40‑60% of the time on engagements. Flexible vacation policy and designated EY holidays, personal/family care, and other leaves of absence as needed to support well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is an equal opportunity employer and seeks to create a diverse environment with equal opportunity for all applicants. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today’s and tomorrow’s issues. EY is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with applicable law.
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