USC CERPP (Center for Enrollment Research, Policy and Practice)
Quality Manager - Quality and Outcomes Management - Full Time 8 Hours ( Non-Unio
USC CERPP (Center for Enrollment Research, Policy and Practice), Arcadia, California, United States, 91006
Overview
Quality Manager - Quality and Outcomes Management - Full Time 8 Hours ( Non-Union, Exempt) at USC CERPP (Center for Enrollment Research, Policy and Practice) – Arcadia, CA. Responsibilities
The Quality Manager is responsible for supporting the design and implementation of evidence-based clinical processes with high reliability throughout USC Arcadia Hospital. The Manager oversees the Department's use of clinical databases and healthcare analytics to provide data support for clinical improvement initiatives and manages departmental requests for clinical data. The Manager coordinates the Department's resources to ensure meaningful, reliable information is collected, analyzed, and reported in a manner that provides transparency in key metric performance and clarity in identifying improvement opportunities. This position supports operational management oversight for data collection and for the internal and external reporting of internal and external quality metrics, including pay-for-performance initiatives, and can champion high reliability concepts to achieve strategic goals. This position is responsible for the oversight and management of data coordinators and analyses, peer review staff, and infection control. Minimum Qualifications
Minimum Education: Bachelor’s Degree in nursing or a related field. Additional Education Requirements OR equivalent experience in a related field (e.g., Physician Assistant, pre-med). Minimum Experience: 5 years of demonstrated experience in quality/process improvement and data management. 3 years of experience overseeing process improvement, preferably in a similar role. Minimum Skills: Effective written/verbal communications; ability to communicate data results and analytics in requested formats; experience in data systems management and using data to drive improvement; advanced analytical skills; strong interpersonal skills with staff, leaders, physicians and patients; ability to learn systems in depth; ability to lead project teams; ability to design, conduct, interpret, and present quantitative/qualitative analyses; proficiency in Microsoft Office, statistical data analysis software, and hospital data management systems. Required Certifications: Registered Nurse - RN (CA Board of Registered Nursing); current California RN license. Preferred Qualifications
Master’s degree Healthcare experience Lead leader skills and experience in streamlining complex work processes with successful project outcomes Preferred Certifications: Lean Six Sigma accreditation in Lean Healthcare or Six Sigma Black Belt; CPHQ; Certified Associate in Project Management Employment details
Job type: Full-time Location: Arcadia, CA REQ20167623 • Posted Date: 09/22/2025
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Quality Manager - Quality and Outcomes Management - Full Time 8 Hours ( Non-Union, Exempt) at USC CERPP (Center for Enrollment Research, Policy and Practice) – Arcadia, CA. Responsibilities
The Quality Manager is responsible for supporting the design and implementation of evidence-based clinical processes with high reliability throughout USC Arcadia Hospital. The Manager oversees the Department's use of clinical databases and healthcare analytics to provide data support for clinical improvement initiatives and manages departmental requests for clinical data. The Manager coordinates the Department's resources to ensure meaningful, reliable information is collected, analyzed, and reported in a manner that provides transparency in key metric performance and clarity in identifying improvement opportunities. This position supports operational management oversight for data collection and for the internal and external reporting of internal and external quality metrics, including pay-for-performance initiatives, and can champion high reliability concepts to achieve strategic goals. This position is responsible for the oversight and management of data coordinators and analyses, peer review staff, and infection control. Minimum Qualifications
Minimum Education: Bachelor’s Degree in nursing or a related field. Additional Education Requirements OR equivalent experience in a related field (e.g., Physician Assistant, pre-med). Minimum Experience: 5 years of demonstrated experience in quality/process improvement and data management. 3 years of experience overseeing process improvement, preferably in a similar role. Minimum Skills: Effective written/verbal communications; ability to communicate data results and analytics in requested formats; experience in data systems management and using data to drive improvement; advanced analytical skills; strong interpersonal skills with staff, leaders, physicians and patients; ability to learn systems in depth; ability to lead project teams; ability to design, conduct, interpret, and present quantitative/qualitative analyses; proficiency in Microsoft Office, statistical data analysis software, and hospital data management systems. Required Certifications: Registered Nurse - RN (CA Board of Registered Nursing); current California RN license. Preferred Qualifications
Master’s degree Healthcare experience Lead leader skills and experience in streamlining complex work processes with successful project outcomes Preferred Certifications: Lean Six Sigma accreditation in Lean Healthcare or Six Sigma Black Belt; CPHQ; Certified Associate in Project Management Employment details
Job type: Full-time Location: Arcadia, CA REQ20167623 • Posted Date: 09/22/2025
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