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AirOps Inc

AI Solutions Architect

AirOps Inc, New York, New York, us, 10261

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About AirOps Today thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.

We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.

We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.

Key Responsibilities

Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals

Evolve our services delivery playbook and resourcing, moving between execution and strategy

Use AirOps platform to improve our internal and customer facing processes and prove out new use cases

Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities

Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback

Monitor key metrics closely; analyze trends/patterns & recommend solutions to improve business outcomes; report findings/recommendations regularly to Exec team

Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey

Test the product and provide feedback to improve the customer experience and usability

Experience

2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup; we former (or future aspiring) founders

Comfortable moving fast in a startup where roles and responsibilities are fluid

Track record of running complex, multi-threaded projects in a hybrid environment

Experience with LLMs and AI techniques, including prompt engineering and retrieval

Experience automating processes with workflow automation tools like Zapier

Strong analytical skills with experience using data to inform decision making

Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana

Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs

Familiarity with Python and JavaScript preferred

Superb written and verbal communication skills.

Our Guiding Principles

Extreme Ownership

Quality

Curiosity and Play

Make Our Customers Heroes

Respectful Candor

Benefits

Equity in a fast-growing startup

Competitive benefits package tailored to your location

Flexible time off policy

Generous parental leave

A fun-loving and (just a bit) nerdy team that loves to move fast!

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