EY
Technology Consulting - Managed Services - Digital Engineering Operations Servic
EY, Sacramento, California, United States, 95828
Overview
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity
EY's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out to encompass application managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges and a Total Rewards program including medical and dental coverage, pension and 401(k) plans, and paid time off options. Hybrid work model with expectation to work in person 40-60% of the time on client engagements. Flexible vacation policy and designated EY Holidays, with additional leaves of absence as needed for well-being. EY focuses on high ethical standards and integrity and is an equal employment opportunity employer. Reasonable accommodation is provided to qualified individuals with disabilities during the application process and employment where required by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Professional Services
#J-18808-Ljbffr
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity
EY's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out to encompass application managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges and a Total Rewards program including medical and dental coverage, pension and 401(k) plans, and paid time off options. Hybrid work model with expectation to work in person 40-60% of the time on client engagements. Flexible vacation policy and designated EY Holidays, with additional leaves of absence as needed for well-being. EY focuses on high ethical standards and integrity and is an equal employment opportunity employer. Reasonable accommodation is provided to qualified individuals with disabilities during the application process and employment where required by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Professional Services
#J-18808-Ljbffr