Transamerica
Senior IT Business Systems Analyst (Hybrid)
Transamerica, Baltimore, Maryland, United States, 21276
Overview
Senior IT Business Systems Analyst (Hybrid) Location: Columbia, MD (hybrid) with standard in-office expectations as described by the posting. What You Will Do
Business Analysis
Define and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for gap analysis, process improvement opportunities, and training; obtain approvals from the business sponsor. Communicate effectively with external and internal teams to ensure the delivery of the solutions and/or project’s functional requirements. Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems; participate or coordinate Request for Proposal processes, impact analysis and feasibility studies; maintain relationships with IT application vendors during selection processes and implementation projects; provide consultancy and research possibilities with respect to solutions and cost (support business case preparation). Interact with the business to understand their processes and IT needs; act as liaison between business units, technology teams and support teams. Liaise with peers in country-units and external parties in the field of Business Analysis, Project Management, Business Process Management, Application Management and Test Management to exchange best practices and improve skills.
Quality Assurance
Prepare test cases based on knowledge of system design, requirements, and expected results; execute detailed test cases/scripts for functional and regression testing; track issues and follow up on resolutions. Coordinate user acceptance testing with business end-users. Ensure documents and deliverables meet quality standards and acceptance criteria.
Operational Support
Prepare application administration documents, end-user documentation, and/or training materials for end-users. Assist in troubleshooting/resolution of issues; ensure tickets are created and resolution documented. Utilize change management processes to ensure modifications/upgrades are authorized, tested (where applicable), approved, and implemented appropriately. Act as point of contact with application vendors and customers to coordinate new releases, updates or changes. Ensure proper application monitoring and coordinate with technical staff when issues arise.
Risk, Compliance and General Responsibilities
Understand risk and compliance controls and work with GTS Compliance to ensure controls are met or mitigated. Conform with all regulations, policies, work procedures, instructions, and health and safety rules. Exhibits regular, reliable, punctual and predictable attendance.
What You Will Need
Qualifications Bachelor’s degree in a related field or equivalent knowledge; 5-7 years of related work experience for Senior in the areas listed below. Moderate to well-developed skills in business requirements gathering and documentation Moderate to well-developed skills in QA and testing methodologies Moderate to well-developed skills in creating application administrator guides and user documentation Moderate to well-developed understanding of application security and related compliance processes Moderate to well-developed business process analysis/mapping skills Moderate level ability estimating and budgeting for IT services Well-developed knowledge of standard SDLC methodologies Well-developed ability to work with all levels within and outside the organization; strong interpersonal and adaptability skills Well-developed written and verbal communication skills Moderate to well-developed root cause analysis skills Moderate awareness of cultural differences in a global company Well-developed ability to embrace change and manage ambiguity Ability to work effectively in a team or independently High work ethic: proactive, accountable, and responsible Proficiency with MS Office (Word, Excel, Visio, PowerPoint) and SharePoint Preferred Financial services and insurance industry experience Experience with data and monitoring Experience with Agile development, Scrum, and DevOps Experience with cloud technologies Ability to explain technical requirements to developers and provide pseudocode Working Conditions
Hybrid office environment: 3 days in the office (Tuesday – Thursday). Relocation assistance will not be provided for this position. Limited travel may be required Compensation
The salary for this position generally ranges between $82,000 - $87,500 annually. This range is a good faith estimate; starting pay is determined by qualifications, experience, geography, work location designation, and operational needs. Salary may vary above or below the stated amounts as permitted by applicable law. Typically eligible for an annual bonus based on the company bonus plan and individual performance, at the company’s discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Our commitment to inclusion & diversity means we value differences and are dedicated to creating a respectful and inclusive work environment.
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Senior IT Business Systems Analyst (Hybrid) Location: Columbia, MD (hybrid) with standard in-office expectations as described by the posting. What You Will Do
Business Analysis
Define and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for gap analysis, process improvement opportunities, and training; obtain approvals from the business sponsor. Communicate effectively with external and internal teams to ensure the delivery of the solutions and/or project’s functional requirements. Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems; participate or coordinate Request for Proposal processes, impact analysis and feasibility studies; maintain relationships with IT application vendors during selection processes and implementation projects; provide consultancy and research possibilities with respect to solutions and cost (support business case preparation). Interact with the business to understand their processes and IT needs; act as liaison between business units, technology teams and support teams. Liaise with peers in country-units and external parties in the field of Business Analysis, Project Management, Business Process Management, Application Management and Test Management to exchange best practices and improve skills.
Quality Assurance
Prepare test cases based on knowledge of system design, requirements, and expected results; execute detailed test cases/scripts for functional and regression testing; track issues and follow up on resolutions. Coordinate user acceptance testing with business end-users. Ensure documents and deliverables meet quality standards and acceptance criteria.
Operational Support
Prepare application administration documents, end-user documentation, and/or training materials for end-users. Assist in troubleshooting/resolution of issues; ensure tickets are created and resolution documented. Utilize change management processes to ensure modifications/upgrades are authorized, tested (where applicable), approved, and implemented appropriately. Act as point of contact with application vendors and customers to coordinate new releases, updates or changes. Ensure proper application monitoring and coordinate with technical staff when issues arise.
Risk, Compliance and General Responsibilities
Understand risk and compliance controls and work with GTS Compliance to ensure controls are met or mitigated. Conform with all regulations, policies, work procedures, instructions, and health and safety rules. Exhibits regular, reliable, punctual and predictable attendance.
What You Will Need
Qualifications Bachelor’s degree in a related field or equivalent knowledge; 5-7 years of related work experience for Senior in the areas listed below. Moderate to well-developed skills in business requirements gathering and documentation Moderate to well-developed skills in QA and testing methodologies Moderate to well-developed skills in creating application administrator guides and user documentation Moderate to well-developed understanding of application security and related compliance processes Moderate to well-developed business process analysis/mapping skills Moderate level ability estimating and budgeting for IT services Well-developed knowledge of standard SDLC methodologies Well-developed ability to work with all levels within and outside the organization; strong interpersonal and adaptability skills Well-developed written and verbal communication skills Moderate to well-developed root cause analysis skills Moderate awareness of cultural differences in a global company Well-developed ability to embrace change and manage ambiguity Ability to work effectively in a team or independently High work ethic: proactive, accountable, and responsible Proficiency with MS Office (Word, Excel, Visio, PowerPoint) and SharePoint Preferred Financial services and insurance industry experience Experience with data and monitoring Experience with Agile development, Scrum, and DevOps Experience with cloud technologies Ability to explain technical requirements to developers and provide pseudocode Working Conditions
Hybrid office environment: 3 days in the office (Tuesday – Thursday). Relocation assistance will not be provided for this position. Limited travel may be required Compensation
The salary for this position generally ranges between $82,000 - $87,500 annually. This range is a good faith estimate; starting pay is determined by qualifications, experience, geography, work location designation, and operational needs. Salary may vary above or below the stated amounts as permitted by applicable law. Typically eligible for an annual bonus based on the company bonus plan and individual performance, at the company’s discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Our commitment to inclusion & diversity means we value differences and are dedicated to creating a respectful and inclusive work environment.
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