Danaher Life Sciences
Overview
The
Service QC Analyst
is responsible for leading the evaluation of record activities as part of a global field service quality control process. This includes driving prioritization, management and participation in projects related to customer-facing global service and support enablement and the use of tools and processes. This position reports to the Senior Manager of Global Service Compliance and Technical Publications and is part of the Service Organization located at the Miami, FL site. This will be an on-site role. In This Role, You Will Have The Opportunity To
Evaluate documentation of service records against the expected standard across a complex product portfolio and provide insight into trends impacting the business, using analytics and failure trend data with recommendations for improvement. Demonstrate technical awareness to facilitate informed evaluation of technical steps taken as evidenced within the service records reviewed. Gather, organize, and provide comprehensive documentation and evidence requested by auditors in a timely and accurate manner. Stay informed about relevant regulatory requirements, industry standards, and internal policies that impact service operations. Essential Requirements Of The Job
Bachelor’s degree in a closely related field with multiple years of experience Advanced knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint) and PDF editor software Effective communicator with excellent verbal, written and presentation skills; ability to adapt to different audiences and convey complex information accurately Documentation expertise in gathering, organizing, verifying, and presenting comprehensive documentation and evidence to auditors in a structured and timely manner Travel, Motor Vehicle Record & Physical/Environment Requirements
Ability to travel – approximately 10% travel to support audits or team meetings Preferred Additional Experience
Knowledge of internal policies, industry standards, and regulatory frameworks (e.g., SOX, HIPAA, GDPR, ISO standards) applicable to records and operations being audited Organizational skills to manage multiple audit requests, deadlines, and documentation requirements concurrently Exceptional attention to detail for accurate auditing and complete information provided to auditors Work Arrangements
Beckman Coulter Life Sciences offers comprehensive benefit programs. The company supports flexible, remote working arrangements for eligible roles, and this position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information will be provided by the interview team. About Beckman Coulter Life Sciences
Beckman Coulter Life Sciences, a Danaher operating company, partners with customers to solve their most complex challenges and bring the power of science to life. Equal Opportunity
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. For accommodations, contact: 1-202-419-7762 or applyassistance@danaher.com.
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The
Service QC Analyst
is responsible for leading the evaluation of record activities as part of a global field service quality control process. This includes driving prioritization, management and participation in projects related to customer-facing global service and support enablement and the use of tools and processes. This position reports to the Senior Manager of Global Service Compliance and Technical Publications and is part of the Service Organization located at the Miami, FL site. This will be an on-site role. In This Role, You Will Have The Opportunity To
Evaluate documentation of service records against the expected standard across a complex product portfolio and provide insight into trends impacting the business, using analytics and failure trend data with recommendations for improvement. Demonstrate technical awareness to facilitate informed evaluation of technical steps taken as evidenced within the service records reviewed. Gather, organize, and provide comprehensive documentation and evidence requested by auditors in a timely and accurate manner. Stay informed about relevant regulatory requirements, industry standards, and internal policies that impact service operations. Essential Requirements Of The Job
Bachelor’s degree in a closely related field with multiple years of experience Advanced knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint) and PDF editor software Effective communicator with excellent verbal, written and presentation skills; ability to adapt to different audiences and convey complex information accurately Documentation expertise in gathering, organizing, verifying, and presenting comprehensive documentation and evidence to auditors in a structured and timely manner Travel, Motor Vehicle Record & Physical/Environment Requirements
Ability to travel – approximately 10% travel to support audits or team meetings Preferred Additional Experience
Knowledge of internal policies, industry standards, and regulatory frameworks (e.g., SOX, HIPAA, GDPR, ISO standards) applicable to records and operations being audited Organizational skills to manage multiple audit requests, deadlines, and documentation requirements concurrently Exceptional attention to detail for accurate auditing and complete information provided to auditors Work Arrangements
Beckman Coulter Life Sciences offers comprehensive benefit programs. The company supports flexible, remote working arrangements for eligible roles, and this position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information will be provided by the interview team. About Beckman Coulter Life Sciences
Beckman Coulter Life Sciences, a Danaher operating company, partners with customers to solve their most complex challenges and bring the power of science to life. Equal Opportunity
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. For accommodations, contact: 1-202-419-7762 or applyassistance@danaher.com.
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