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Samsara

Senior Sales Systems Analyst - Sales Tools

Samsara, Boston, Massachusetts, us, 02298

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Overview Senior Sales Tools Analyst role at Samsara. This range is provided by Samsara. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $79,432.50/yr - $120,150.00/yr

About Samsara Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. We help improve safety, efficiency, and sustainability of the physical operations that power our global economy.

The role The Senior Sales Tools Analyst will be responsible for managing, maintaining, and optimizing Samsara’s sales technology stack to ensure our sellers can operate efficiently and effectively. This role combines day-to-day administration, technical configuration, and pilot/project support for new tool rollouts. You will partner with Sales, RevOps, Enablement, IT, and other cross-functional teams to deliver reliable, well-integrated tools that enhance the seller experience and support revenue growth.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Responsibilities

Administer and configure core sales tools such as Salesforce CRM, SalesLoft, CPQ, DocuSign, Conga, Gong, and Highspot, including user profiles, permissions, workflows, automations, and data integrity maintenance.

Provide advanced troubleshooting and support, investigating complex issues, performing root cause analysis, and implementing fixes; escalate systemic issues to IT, Engineering, or vendors where needed.

Support pilots and rollouts of new tools and features, coordinating technical setup, configuration, UAT, and feedback collection to ensure smooth adoption and transition into ongoing administration.

Oversee integrations and data flows between sales tools, CRM, and adjacent business systems; monitor sync errors, troubleshoot integration issues, and partner with IT or vendors on new connections.

Ensure governance and compliance across all sales technologies by maintaining accurate license inventories, managing provisioning, and adhering to security and data handling protocols.

Partner cross-functionally with Sales, RevOps, Enablement, IT, and other stakeholders to ensure tools are reliable, well-integrated, and aligned with sales policies and corporate governance.

Contribute to seller experience and efficiency by delivering scalable, thoughtful enhancements without always relying on consultants or external resources.

Champion Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements

3–5 years of experience in Sales Operations, Revenue Operations, or Sales Tools Administration.

At least 2+ years of hands-on Salesforce administration/configuration.

Hands-on configuration experience with major sales tools beyond CRM (e.g., SalesLoft, CPQ, Conga, Docusign, ZoomInfo, etc).

Strong understanding of CRM concepts, sales workflows, and SaaS selling motions.

Strong analytical and problem-solving skills with the ability to translate business needs into effective tool configurations.

Comfort collaborating with cross-functional teams and balancing multiple priorities.

Ideal candidate

Salesforce Administrator certification (or equivalent).

Experience with tool integrations and APIs.

Exposure to project management in a Sales Operations or RevOps context.

Background supporting tool rollouts, pilots, and change management initiatives.

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

Additional information The range of annual base salary for full-time employees for this position is below. Base pay offered may vary depending on factors including city of residence, knowledge, skills, and experience.

At Samsara, we welcome everyone regardless of background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and more. See our Benefits site to learn more.

Accommodations Samsara is committed to equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working We embrace a flexible working model that caters to diverse needs. Offices are available for in-person work, and remote work is supported where it aligns with operations. Some positions may have location requirements; the job description will indicate any such requirements. Offers are contingent on legal right to work at the company and in the specified location.

Fraudulent offers Samsara does not charge fees to applicants. Official communication will come from emails ending in @samsara.com or @us-greenhouse-mail.io. For information on fraudulent offers, please review our guidance.

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