AEG
Director of Product (Consumer Product) - AXS
AEG, Los Angeles, California, United States, 90079
Director of Product (Consumer Product) - AXS
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product for Resale on the Consumer Products team. In this highly visible role, you will provide product expertise for our global consumer-facing suite of applications. This role is responsible for driving the vision, strategy and execution of resale products. This role will work closely with cross-functional teams, including engineering, QA, design, business stakeholders, and account managers to ensure what we build aligns with our strategic initiatives and business goals. This role will bring their passion for being fan-obsessed along with a well-grounded perspective in the discipline of product management.
What Will You Do?
Understand the opportunities that our business and our fans desire through research and interaction with stakeholders, and UX research.
Turn input and feedback into solutions that make our suite of applications and resale experience even better.
Own discovery and scope development by forming hypotheses, defining objectives and key results, and assessing options that will provide best outcomes.
Work closely with cross-functional teams to identify features, create and prioritize your roadmap.
Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
Define and track platform KPIs, ensuring measurable improvements in feature adoption, performance, and fan satisfaction.
Partner with internal stakeholders to define scalable solutions that meet current and future product needs.
Implement test-and-learn frameworks to continuously improve and iterate on product capabilities from MVP to Scale.
Work closely with software engineering counterparts to define product requirements and implementation pathways and strategies.
Responsible for defining and tracking product KPIs.
Use data-driven decision making to identify opportunities and track product performance.
Communicate with leadership and business stakeholders on project status, product vision and future roadmap initiatives.
Evangelize and communicate the value of our products and services.
Demonstrate our three pillars to success - Trust, Influence and Impact.
What Will You Bring?
Bachelor’s degree or equivalent experience (preferred fields: Business, MIS, CS)
7-10+ years in Product Management, Agile environment and familiarity with development tools (Jira, Trello, etc.)
Experience with integrated B2C, B2B2C products (required)
Background in a global tech company (preferred)
Industry experience in live entertainment, ticketing, sports, or hospitality (a plus)
Proven success in building scalable, customer-centric products
Strong problem-solving skills, using data and processes to drive decisions
Experience leading and mentoring cross-functional teams across geographies
Excellent communication, collaboration, and stakeholder management skills
Ability to navigate complex projects and drive execution in fast-paced environments
Understanding of product marketing and go-to-market processes
Outcome-oriented, curious, and willing to challenge the status quo
Bonus points if You Have
Experience building live entertainment ticketing features or strong technical acumen
Pay Scale $164,974 - $200,000
Bonus This position is eligible for a bonus under the current bonus plan requirements.
Benefits We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
What’s in it for You?
An opportunity to provide product expertise for our global consumer facing suite of applications.
Extraordinary People – we’re not kidding!
Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Opportunities for learning and leveling up through training and education reimbursement.
More About AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
Disclosures We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product for Resale on the Consumer Products team. In this highly visible role, you will provide product expertise for our global consumer-facing suite of applications. This role is responsible for driving the vision, strategy and execution of resale products. This role will work closely with cross-functional teams, including engineering, QA, design, business stakeholders, and account managers to ensure what we build aligns with our strategic initiatives and business goals. This role will bring their passion for being fan-obsessed along with a well-grounded perspective in the discipline of product management.
What Will You Do?
Understand the opportunities that our business and our fans desire through research and interaction with stakeholders, and UX research.
Turn input and feedback into solutions that make our suite of applications and resale experience even better.
Own discovery and scope development by forming hypotheses, defining objectives and key results, and assessing options that will provide best outcomes.
Work closely with cross-functional teams to identify features, create and prioritize your roadmap.
Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
Define and track platform KPIs, ensuring measurable improvements in feature adoption, performance, and fan satisfaction.
Partner with internal stakeholders to define scalable solutions that meet current and future product needs.
Implement test-and-learn frameworks to continuously improve and iterate on product capabilities from MVP to Scale.
Work closely with software engineering counterparts to define product requirements and implementation pathways and strategies.
Responsible for defining and tracking product KPIs.
Use data-driven decision making to identify opportunities and track product performance.
Communicate with leadership and business stakeholders on project status, product vision and future roadmap initiatives.
Evangelize and communicate the value of our products and services.
Demonstrate our three pillars to success - Trust, Influence and Impact.
What Will You Bring?
Bachelor’s degree or equivalent experience (preferred fields: Business, MIS, CS)
7-10+ years in Product Management, Agile environment and familiarity with development tools (Jira, Trello, etc.)
Experience with integrated B2C, B2B2C products (required)
Background in a global tech company (preferred)
Industry experience in live entertainment, ticketing, sports, or hospitality (a plus)
Proven success in building scalable, customer-centric products
Strong problem-solving skills, using data and processes to drive decisions
Experience leading and mentoring cross-functional teams across geographies
Excellent communication, collaboration, and stakeholder management skills
Ability to navigate complex projects and drive execution in fast-paced environments
Understanding of product marketing and go-to-market processes
Outcome-oriented, curious, and willing to challenge the status quo
Bonus points if You Have
Experience building live entertainment ticketing features or strong technical acumen
Pay Scale $164,974 - $200,000
Bonus This position is eligible for a bonus under the current bonus plan requirements.
Benefits We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
What’s in it for You?
An opportunity to provide product expertise for our global consumer facing suite of applications.
Extraordinary People – we’re not kidding!
Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Opportunities for learning and leveling up through training and education reimbursement.
More About AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
Disclosures We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr