AXS is hiring: Director of Product (Consumer Product) in Los Angeles

Overview AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of events – from concerts and festivals to sports and theater – at iconic venues worldwide. Since our founding in 2011, we have pushed the industry forward and improved experiences for fans, making it easier to discover events, find the perfect seats, and enjoy unforgettable live entertainment. We continue to lead the evolution of our industry today. We are passionate about improving the fan experience and providing game-changing solutions for our clients. We’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, big ideas, and the desire to team up with some of the best and brightest in technology and entertainment. The Role AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product for Resale on the Consumer Products team. In this highly visible role, you will provide product expertise for our global consumer-facing suite of applications. This role is responsible for driving the vision, strategy and execution of resale products. It will involve working closely with cross-functional teams including engineering, QA, design, business stakeholders, and account managers to ensure what we build aligns with our strategic initiatives and business goals. You will bring a passion for being fan-obsessed along with a grounded perspective in product management. What Will You Do? Understand opportunities that the business and fans desire through research and interaction with stakeholders and UX research. Turn input and feedback into solutions that improve our suite of applications and resale experience. Own discovery and scope development by forming hypotheses, defining objectives and key results, and assessing options for the best outcomes. Work closely with cross-functional teams to identify features, create and prioritize the roadmap. Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle. Define and track platform KPIs, ensuring measurable improvements in feature adoption, performance, and fan satisfaction. Partner with internal stakeholders to define scalable solutions that meet current and future product needs. Implement test-and-learn frameworks to continuously improve and iterate on product capabilities from MVP to scale. Work with software engineering counterparts to define product requirements and implementation pathways and strategies. Responsible for defining and tracking product KPIs and using data-driven decision making to identify opportunities and track performance. Communicate with leadership and business stakeholders on project status, product vision and future roadmap initiatives. Evangelize and communicate the value of our products and services. Demonstrate our three pillars to success — Trust, Influence and Impact. What Will You Bring? Bachelor's degree or equivalent experience (preferred fields: Business, MIS, CS) 7-10+ years in Product Management, Agile environment and familiarity with development tools (Jira, Trello, etc.) Experience with integrated B2C, B2B2C products (required) Background in a global tech company (preferred) Industry experience in live entertainment, ticketing, sports, or hospitality (a plus) Proven success in building scalable, customer-centric products Strong problem-solving skills, using data and processes to drive decisions Experience leading and mentoring cross-functional teams across geographies Excellent communication, collaboration, and stakeholder management skills Ability to navigate complex projects and drive execution in fast-paced environments Understanding of product marketing and go-to-market processes Outcome-oriented, curious, and willing to challenge the status quo Bonus points if You Have Experience building live entertainment ticketing features or strong technical acumen Pay Scale $164,974 - $200,000 Bonus This position is eligible for a bonus under the current bonus plan requirements. Benefits Full-time: We offer a comprehensive benefits package that includes medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. What’s in it for You? An opportunity to provide product expertise for our global consumer facing suite of applications. Extraordinary People – we’re not kidding! Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Community & Belonging – ERGs, volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. Opportunities for learning and leveling up through training and education reimbursement. More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees who create groundbreaking products and services in a fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has transformed sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows, and present more than 22,000 events worldwide. We are committed to innovation, artistry, and community, and leverage our venues, franchises, and platforms to create memorable moments that give the world reason to cheer. Our business is built on diversity, inclusion and authenticity. If you’re excited about this role but don’t check every box, we encourage you to apply anyway — you may be the right candidate for this or other roles. AEG is an equal opportunity employer and will not discriminate on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or other legally protected status. #J-18808-Ljbffr