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MyEyeDr.

General Manager

MyEyeDr., Waukesha, Wisconsin, United States, 53188

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Overview

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General Manager

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MyEyeDr.

This role leads an office and owns all aspects of office success, including patient experiences, financial P&L, team performance and development, and operations. Some evening and weekend shifts required. Reports to the District Manager. Responsibilities

Build and foster a purpose-driven team through recruitment and onboarding, plus ongoing training and development. Directly oversee the financial success of the office by driving KPI performance and related behaviors. Collaborate with doctors, home office support, and staff to provide a seamless patient experience. Deliver key performance indicators with flawless execution of patient experiences and provide in-the-moment coaching to other leaders and team members. Maximize optometric partnerships through participation in coverage, walk-in and doctor availability. Lead Doctor of Optometry business partnerships and ongoing relationships. Maintain HR policies and compliance to promote a productive and safe work environment for team members and patients. Lead performance and development in partnership with the District Manager for all team members. Ensure optical merchandise meets standards, patient requirements, and requests. About You

Undergraduate degree or relevant management experience (Retail/Hospitality strongly preferred). 2+ years in a leadership-facing role serving as the main decision maker. Experience leading two or more employees to achieve sales and operational objectives. Experience driving business and sales operations in a complex, customer-facing, fast-paced environment. Effective communicator, detail-oriented, and a strong leader who demonstrates the values of MyEyeDr. Upholds exceptional service standards and acts as a mentor to team members and patients. Servant leadership with strong drive for results, business acumen, and entrepreneurial spirit. Willing to learn about industry, product, full-scope optical office roles, and services. Natural leader who can coach and inspire team members; team player willing to collaborate to provide the best patient experience. Growth With Us

Grow and develop your career through role-specific training programs. Opportunity to earn bonuses and commissions (role specific). Comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance, and more. Vision coverage and associate discounts on our products. 401(k) with competitive company match. PTO and paid holidays from day one. Introduction | MyEyeDr.

MyEyeDr. is a high-growth, premier healthcare company focused on delivering an exceptional, personalized eyecare experience. We welcome all insurance, offer a great selection of eyewear, and emphasize accessibility and patient care. This role provides an opportunity to build your professional career within an organization whose values drive action and collaboration. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.

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