RCN Management Corporation
Overview
Location: Hybrid opportunity (Minimum 3 days in the office) near an Astound office in the Eastern footprint (including NY, DC, PA, IL, IN, MA, NJ). Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts. Job Overview
The Director, Human Resources is responsible for managing the organization's employee relations strategy, policies, and programs to foster a positive, fair, and compliant workplace culture. This role partners closely with HR leadership, business leaders, and legal counsel to address employee concerns, manage workplace investigations, ensure compliance with labor laws, and develop initiatives that strengthen engagement and trust across the organization. A Day in the Life of the Director, Human Resources
Manage and implement the organization's employee relations strategy, ensuring alignment with business goals and HR initiatives. Serve as a trusted advisor to executives, leaders, and HR partners on sensitive and complex employee relations issues. Monitor workplace trends, identifying risks and opportunities to enhance organizational culture and employee experience. Oversee the resolution of complex employee relations matters, including performance management, workplace conflicts, policy violations, and disciplinary actions. Lead internal investigations, ensuring thorough, fair, and legally compliant processes. Partner with HR teammates and Legal to mitigate risk and promote consistent practices. Enforce employee relations policies, ensuring compliance with federal, state, and local labor laws. Provide training to leaders and managers on employee relations, conflict resolution, and performance management best practices. Track and analyze employee relations metrics to identify trends, risks, and opportunities for improvement. Drive initiatives that promote employee trust, engagement, and workplace inclusion. Partner with HR and leadership teams to build a culture of transparency, accountability, and respect. Provide guidance on change management and communication strategies that impact employees. Actively support, promote, and advance all aspects of Astound's Inclusion and Belonging work, recognizing it as a business priority. What You Bring to the Table (Qualifications)
10+ years of progressive HR experience with a strong focus on employee relations; 5+ years in a leadership role. Demonstrated experience leading investigations and resolving complex employee relations issues. In-depth knowledge of U.S. employment law, labor relations, and HR compliance. Strong leadership, communication, and influencing skills with the ability to build trust at all levels of the organization. Proven ability to analyze data, identify trends, and recommend strategic solutions. Strategic thinking and problem-solving; Emotional intelligence and confidentiality. Conflict resolution and negotiation skills; Strong organizational and project management abilities. Ability to balance business needs with employee advocacy. Education and Certifications
Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). HR certification (SHRM-SCP, SPHR, or similar) strongly preferred. Compensation and Benefits
Base pay range: $135,000.00/yr - $175,000.00/yr. Base salary: The base salary range for this position is $135,000 - $175,000 (annually), plus opportunities for bonus and benefits. Actual pay will vary and may be above or below the range based on relevant skills, experience, and capabilities. 401k retirement plan, with employer match Insurance options including medical, dental, vision, life and short-term disability Paid Time Off/Vacation: Starting at 80 hours per year, with increases over tenure Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: as per state/local laws Tuition reimbursement program Employee discount program Equal Opportunity and Compliance
Astound is proud to be an Equal Opportunity Employer, dedicated to an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We provide equal opportunities for all applicants regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status protected by applicable law. We strive to create a culture that celebrates differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights poster from the Department of Labor. Corporate Details
Seniority level: Director Employment type: Full-time Job function: Human Resources Industries: Telecommunications
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Location: Hybrid opportunity (Minimum 3 days in the office) near an Astound office in the Eastern footprint (including NY, DC, PA, IL, IN, MA, NJ). Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts. Job Overview
The Director, Human Resources is responsible for managing the organization's employee relations strategy, policies, and programs to foster a positive, fair, and compliant workplace culture. This role partners closely with HR leadership, business leaders, and legal counsel to address employee concerns, manage workplace investigations, ensure compliance with labor laws, and develop initiatives that strengthen engagement and trust across the organization. A Day in the Life of the Director, Human Resources
Manage and implement the organization's employee relations strategy, ensuring alignment with business goals and HR initiatives. Serve as a trusted advisor to executives, leaders, and HR partners on sensitive and complex employee relations issues. Monitor workplace trends, identifying risks and opportunities to enhance organizational culture and employee experience. Oversee the resolution of complex employee relations matters, including performance management, workplace conflicts, policy violations, and disciplinary actions. Lead internal investigations, ensuring thorough, fair, and legally compliant processes. Partner with HR teammates and Legal to mitigate risk and promote consistent practices. Enforce employee relations policies, ensuring compliance with federal, state, and local labor laws. Provide training to leaders and managers on employee relations, conflict resolution, and performance management best practices. Track and analyze employee relations metrics to identify trends, risks, and opportunities for improvement. Drive initiatives that promote employee trust, engagement, and workplace inclusion. Partner with HR and leadership teams to build a culture of transparency, accountability, and respect. Provide guidance on change management and communication strategies that impact employees. Actively support, promote, and advance all aspects of Astound's Inclusion and Belonging work, recognizing it as a business priority. What You Bring to the Table (Qualifications)
10+ years of progressive HR experience with a strong focus on employee relations; 5+ years in a leadership role. Demonstrated experience leading investigations and resolving complex employee relations issues. In-depth knowledge of U.S. employment law, labor relations, and HR compliance. Strong leadership, communication, and influencing skills with the ability to build trust at all levels of the organization. Proven ability to analyze data, identify trends, and recommend strategic solutions. Strategic thinking and problem-solving; Emotional intelligence and confidentiality. Conflict resolution and negotiation skills; Strong organizational and project management abilities. Ability to balance business needs with employee advocacy. Education and Certifications
Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). HR certification (SHRM-SCP, SPHR, or similar) strongly preferred. Compensation and Benefits
Base pay range: $135,000.00/yr - $175,000.00/yr. Base salary: The base salary range for this position is $135,000 - $175,000 (annually), plus opportunities for bonus and benefits. Actual pay will vary and may be above or below the range based on relevant skills, experience, and capabilities. 401k retirement plan, with employer match Insurance options including medical, dental, vision, life and short-term disability Paid Time Off/Vacation: Starting at 80 hours per year, with increases over tenure Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: as per state/local laws Tuition reimbursement program Employee discount program Equal Opportunity and Compliance
Astound is proud to be an Equal Opportunity Employer, dedicated to an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We provide equal opportunities for all applicants regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status protected by applicable law. We strive to create a culture that celebrates differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights poster from the Department of Labor. Corporate Details
Seniority level: Director Employment type: Full-time Job function: Human Resources Industries: Telecommunications
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