TEKsystems
Overview
Desktop Support Technician – Evening Shift at TEKsystems (Brooklyn, NY).
Schedule: Sunday through Thursday, 4:00 PM – 12:00 AM.
Location: Brooklyn, NY.
Note: Training with the day shift for the first 3–4 weeks. Compliance with flu shot requirements is mandatory.
Role Overview We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision.
Responsibilities
Provide Level 2 desktop support for hardware, software, and peripheral issues.
Troubleshoot and resolve technical problems efficiently and independently.
Support Windows 11 environments and enterprise applications.
Collaborate with day shift teams during training and transition periods.
Maintain accurate documentation of incidents and resolutions.
Ensure compliance with organizational IT policies and procedures.
Qualifications
Education:
Bachelor’s degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it.
Experience:
Proven experience as a Desktop Support Technician (Level 2 or higher). Prior experience in a healthcare environment is highly preferred.
Ability to start with minimal ramp-up time.
Desired Skills
Strong troubleshooting and diagnostic skills.
Excellent communication and customer service abilities.
Familiarity with ticketing systems and remote support tools.
Experience with Windows 11 is a plus.
Compensation and Benefits The pay range for this position is $25.00 per hour. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Available benefits for this temporary role may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions
Life Insurance (Voluntary Life & AD&D)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace This is a fully onsite position in Brooklyn, NY.
Application Deadline This position is anticipated to close on Sep 30, 2025.
About TEKsystems:
TEKsystems is an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Schedule: Sunday through Thursday, 4:00 PM – 12:00 AM.
Location: Brooklyn, NY.
Note: Training with the day shift for the first 3–4 weeks. Compliance with flu shot requirements is mandatory.
Role Overview We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision.
Responsibilities
Provide Level 2 desktop support for hardware, software, and peripheral issues.
Troubleshoot and resolve technical problems efficiently and independently.
Support Windows 11 environments and enterprise applications.
Collaborate with day shift teams during training and transition periods.
Maintain accurate documentation of incidents and resolutions.
Ensure compliance with organizational IT policies and procedures.
Qualifications
Education:
Bachelor’s degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it.
Experience:
Proven experience as a Desktop Support Technician (Level 2 or higher). Prior experience in a healthcare environment is highly preferred.
Ability to start with minimal ramp-up time.
Desired Skills
Strong troubleshooting and diagnostic skills.
Excellent communication and customer service abilities.
Familiarity with ticketing systems and remote support tools.
Experience with Windows 11 is a plus.
Compensation and Benefits The pay range for this position is $25.00 per hour. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Available benefits for this temporary role may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions
Life Insurance (Voluntary Life & AD&D)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace This is a fully onsite position in Brooklyn, NY.
Application Deadline This position is anticipated to close on Sep 30, 2025.
About TEKsystems:
TEKsystems is an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
#J-18808-Ljbffr