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Navy Exchange

NEXCOM Hospitality Group (NHG) Assist General Manager

Navy Exchange, Lemoore, California, United States, 93245

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Overview Join us as our next NHG Assistant General Manager

at Naval Air Base Lemoore, CA at the Navy Inn and Navy Lodge.

Why the Navy Inn and Navy Lodge and Navy Exchange Service Command (NEXCOM)?

We serve the men and women who wear the flag—America’s strength, America’s heart. We guide military personnel and their families, delivering tools they need to do what they love. At the Navy Lodge and Navy Inn located on Naval Air Base Lemoore, no two days will look the same. You can expect an unforgettable, dynamic, and competitive work environment. We are a driven team supporting service members and their families to develop personally and professionally, every day.

This is where YOU fit in: Navy Inn and Navy Lodge Naval Air Base Lemoore is in need of an

Assistant General Manager

to answer the call; a team player dedicated to supporting our local Naval community and day-to-day operational success. You will perform a variety of tasks that involve making NGIS a home away from home for our valued guests. Your work will impact how our organization serves the best customer – our Military patrons and their families.

Responsibilities

Assists the GM in operating a professional Department of Defense (DoD) lodging operation consistent with those services and amenities provided in a commercial midgrade hotel for guests in a Temporary Duty (TDY), Permanent Change of Station (PCS), or Leisure status.

Provide excellent customer service to our valued and honored guests.

Provides program oversight and participates in improvement efforts including Mystery Shop Calls, review of customer response results, and room inspections to ensure program standards are maintained.

Performs management internal controls (MIC), reviewing and developing internal controls to prevent loss and improve cost saving measures.

Qualifications

3 years of experience in administrative technical or other responsible work which enables the applicant to gain general knowledge of operational practices.

May substitute one year of academic study above the high school level in a hotel/lodging/hospitality school for 6 months of general experience.

1 year of responsible experience that provides in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations.

Experience should include background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal finance controls, budgeting, staffing, room design, and decorating or similar work.

Must pass a pre-employment criminal background check.

Benefits

Benefits begin on DAY ONE

Medical/Vision & Dental

401(k) & Pension Plan

Life & Disability Insurance

Sick and annual leave accruals

Tuition reimbursement program

Continuity of Employment Programs for Military Spouses

Tax Free shopping, worldwide, at any Navy Exchange location

Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!

Employee Assistance Plan (EAP) *

*Includes LifeMart Discount Savings Program

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