Parafin
About the Role
Parafin is seeking an experienced Senior Researcher to join our team and help us deeply understand our customers, products, and markets. The ideal candidate will bring a strong background in designing and executing research studies, along with the ability to collaborate cross-functionally with product, marketing, design, and sales teams. This role is critical in shaping business and product decisions through actionable insights and strategic research. Responsibilities
Research Planning & Execution : Develop and lead end-to-end research projects, from scoping and methodology design to execution and analysis. Partner with product, marketing, design, and sales teams to create research roadmaps aligned with business objectives. Define research methodologies that balance rigor with speed and practicality, including both qualitative and quantitative approaches. Participant Sourcing & Management : Identify, recruit, and manage research participants across various customer segments. Build and maintain processes and systems for participant outreach, scheduling, and ongoing relationship management. Analysis & Communication : Synthesize complex data into clear, compelling, and actionable insights. Create executive-level presentations, reports, and summaries that drive product strategy, design decisions, and go-to-market approaches. Champion the voice of the customer throughout the organization. Cross-Functional Partnership : Collaborate closely with product managers to identify knowledge gaps and prioritize research opportunities. Partner with marketing and sales to inform messaging, positioning, and market understanding. Work with designers to test usability and user experience, ensuring customer needs are central to design decisions. Qualifications
Education : Master’s or PhD in Human-Computer Interaction, Psychology, Sociology, Anthropology, Market Research, Data Science, or a related field. Experience : 5+ years of industry experience conducting research in a tech company or comparable environment. Skills & Expertise : Strong foundation in qualitative and quantitative research methodologies. Proven track record of sourcing participants and managing recruitment pipelines. Demonstrated ability to translate research into actionable recommendations. Excellent communication and storytelling skills with experience presenting to executives and cross-functional teams. Familiarity with research tools (e.g., Qualtrics, Sprig, UserTesting, Dovetail, or similar). Mindset : Curious, analytical, empathetic, and a strong advocate for customers and end-users. Why Join Us?
As a Senior Researcher, you’ll have the opportunity to influence strategic decisions across the organization and shape the future of our products and customer experience. You’ll be part of a team that values evidence-based decision-making, creativity, and collaboration. What We Offer
Salary Range : $200k-$270k Equity grant Medical, dental & vision insurance Unlimited PTO & work from home flexibility Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
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Parafin is seeking an experienced Senior Researcher to join our team and help us deeply understand our customers, products, and markets. The ideal candidate will bring a strong background in designing and executing research studies, along with the ability to collaborate cross-functionally with product, marketing, design, and sales teams. This role is critical in shaping business and product decisions through actionable insights and strategic research. Responsibilities
Research Planning & Execution : Develop and lead end-to-end research projects, from scoping and methodology design to execution and analysis. Partner with product, marketing, design, and sales teams to create research roadmaps aligned with business objectives. Define research methodologies that balance rigor with speed and practicality, including both qualitative and quantitative approaches. Participant Sourcing & Management : Identify, recruit, and manage research participants across various customer segments. Build and maintain processes and systems for participant outreach, scheduling, and ongoing relationship management. Analysis & Communication : Synthesize complex data into clear, compelling, and actionable insights. Create executive-level presentations, reports, and summaries that drive product strategy, design decisions, and go-to-market approaches. Champion the voice of the customer throughout the organization. Cross-Functional Partnership : Collaborate closely with product managers to identify knowledge gaps and prioritize research opportunities. Partner with marketing and sales to inform messaging, positioning, and market understanding. Work with designers to test usability and user experience, ensuring customer needs are central to design decisions. Qualifications
Education : Master’s or PhD in Human-Computer Interaction, Psychology, Sociology, Anthropology, Market Research, Data Science, or a related field. Experience : 5+ years of industry experience conducting research in a tech company or comparable environment. Skills & Expertise : Strong foundation in qualitative and quantitative research methodologies. Proven track record of sourcing participants and managing recruitment pipelines. Demonstrated ability to translate research into actionable recommendations. Excellent communication and storytelling skills with experience presenting to executives and cross-functional teams. Familiarity with research tools (e.g., Qualtrics, Sprig, UserTesting, Dovetail, or similar). Mindset : Curious, analytical, empathetic, and a strong advocate for customers and end-users. Why Join Us?
As a Senior Researcher, you’ll have the opportunity to influence strategic decisions across the organization and shape the future of our products and customer experience. You’ll be part of a team that values evidence-based decision-making, creativity, and collaboration. What We Offer
Salary Range : $200k-$270k Equity grant Medical, dental & vision insurance Unlimited PTO & work from home flexibility Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
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