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DSD Recruitment

Chief Operating Officer (COO) – Healthcare Organization

DSD Recruitment, New York, New York, us, 10261

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Overview

Compensation: Competitive base salary ($300,000–$450,000) commensurate with experience, plus performance-based incentives, comprehensive executive benefits, and equity opportunities. We are conducting a confidential search for an exceptional Chief Operating Officer (COO) to join a mission-driven healthcare organization at the forefront of innovative patient care delivery in New York City’s vibrant healthcare ecosystem. This pivotal C-suite role will drive operational excellence, scalability, and strategic growth in one of the nation’s most dynamic healthcare markets. The ideal candidate is a seasoned healthcare executive with a proven track record of transforming operations, optimizing resources, and leading high-performance teams in complex, fast-paced environments like NYC’s hospitals, health systems, or payer organizations. If you thrive in high-stakes settings where operational leadership shapes patient outcomes and organizational success, this opportunity offers a platform to redefine healthcare delivery in the heart of New York. Key Responsibilities

Strategic Operations Leadership:

Collaborate with the CEO and executive team to craft and execute a long-term operational strategy, aligning clinical, financial, and regulatory goals to drive growth in NYC’s competitive healthcare landscape, including potential expansion into new service lines or boroughs. Operational Efficiency & Process Optimization:

Oversee daily operations across clinical, administrative, and support functions, leveraging lean methodologies, advanced EHR systems (e.g., Epic, Cerner), and AI-driven analytics to cut costs by 10–20% while boosting patient throughput and satisfaction metrics in high-volume settings. Team Building & Talent Management:

Lead a diverse team of 200+ (including VPs of Operations, Clinical Services, and Supply Chain), recruiting top talent from NYC’s deep healthcare pool, fostering professional development, and building a collaborative, inclusive culture that reflects the city’s diversity. Regulatory Compliance & Risk Management:

Ensure compliance with HIPAA, Joint Commission standards, and NY state/federal regulations, proactively addressing risks like cybersecurity, supply chain challenges, and quality assurance in a highly scrutinized market. Financial Oversight & Resource Allocation:

Partner with the CFO to manage a $500M+ operating budget, optimizing capital investments, vendor contracts, and revenue cycle management to ensure profitability while funding innovation in a cost-sensitive urban healthcare environment. Stakeholder Engagement & Change Management:

Act as a key liaison with board members, physicians, payers, and NYC community stakeholders, leading transformative initiatives like mergers, telehealth expansions, or population health programs with minimal disruption. Innovation & Performance Metrics:

Drive data-informed decisions using KPIs (e.g., readmission rates, operational ROI, employee engagement), harnessing predictive analytics to navigate trends like value-based care in NYC’s fast-evolving healthcare sector. Qualifications & Requirements

Experience:

10+ years in healthcare operations, with 7–10 years in progressive leadership roles (e.g., VP/Director of Operations) within hospitals, health systems, ambulatory networks, or payers, ideally in high-pressure markets like New York City. Proven success managing multi-site or large-scale operations. Education:

Advanced degree (MBA, MHA, or equivalent) from an accredited institution; clinical background (e.g., RN, MD) a plus but not required. Skills & Competencies:

Deep expertise in healthcare operations, including revenue cycle, supply chain, and clinical workflow optimization. Strong financial acumen with P&L responsibility; experience managing budgets and cost-control in complex urban settings. Proven change agent with tools like Six Sigma, Lean, or Agile methodologies. Exceptional interpersonal and communication skills to influence diverse stakeholders in NYC’s matrixed healthcare environment. Proficiency in healthcare IT systems (e.g., Epic, Cerner) and emerging technologies (telehealth, AI/ML applications).

Personal Attributes:

Strategic yet hands-on leader; resilient under pressure; committed to ethical, patient-centered innovation. Must be eligible to work in the U.S. and open to 5% travel as needed. This is a confidential search. All inquiries will be handled with the utmost discretion. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace reflective of New York City’s vibrant community.

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