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CCS Medical

Director Business Intelligence

CCS Medical, Farmers Branch, Texas, United States

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Overview

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS. As a

Director, Business Intelligence , you'll be responsible for the overall performance and management of business intelligence resources and activities. Develops reports, standard, interactive and ad-hoc. Develops dashboards and OLAP and provide supports and maintenance to existing reporting and analytics environment. customer service. Locations:

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming, Illinois; residents are not eligible.

Responsibilities

Leads and facilitates deployment of standardized & regularly scheduled reports compiling data from SQL systems and other sources

Works with management team to identify, define and deploy reporting requirements as needed in a rapid manner

Enhances and develops staff skills in BI, Leads and Reporting solutions using SQL, Excel, Crystal Reports and other data management systems

Lead team in efforts to design and develop reporting solutions that enable stakeholders to make effective decisions and manage the business

Monitor existing metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities

Participate in weekly meetings with management and others as needed to evolve and refine business intelligence and reporting needs

Provide the foundation for subsequent information delivery development while using data knowledge, metadata integration, and the appropriate toolset in support of business information needs

Develop and coordinate Business Information Access Layer changes with the Query/Report Analysts

Maintains a high degree of confidentiality due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements

Abides by all regulations, policies, procedures and standards

Information Delivery Development: Produces products providing business users access to the information needed while leveraging data knowledge and appropriate toolsets

Develop and test SQL based queries and format reports from user specifications

Schedule, optimize, publish, and manage queries and reports

Develop and test dashboards for key performance metrics

Decision support, complex query construction and ad-hoc query assistance

Report, portal, dashboard, scorecard delivery

Assist users in the appropriate use of query, reporting and analysis tools

OLAP Cube Development: Design, develop, test and implement multi-dimensional cubes

Design, develop, code and test OLAP cubes. Document technical design

Design and define test cases based on business requirements

Analysis of data source acquisition

Source to target mapping

Production support of applications, including performance monitoring

Provide technical consulting and support for applications as needed

Maintain detailed and accurate documentation per all project standards

Abides by all policies, procedures and protocols in departmental CCS Medical Personnel and Administrative Policy Manuals

Desired Outcomes

Exercises appropriate cost control measures

Maintains positive internal and external customer service relationships

Maintains open lines of communication

Plans and organizes work effectively and ensures its completion

Meets all productivity requirements

Demonstrates team behavior and promotes a team-oriented environment

Actively participates in Continuous Quality Improvement

Represents the organization professionally at all times

Qualifications

B.S. Degree in Information Technology or related field; 12+ years IT experience; 5 years of managerial/supervisory experience. MBA or Master’s degree preferred

Good working understanding of the information technology environment

Knowledge of current trends and developments in information technology

Strong multi-tasking, facilitation/presentation skills

Judgment, situation awareness and decision-making

Values Our Values

Certainty - Deliver what you commit to. Use appropriate methods and a flexible interpersonal style to build a cohesive team based on trust and transparency.

Compassion - Treat patients and their loved ones with customer satisfaction as a driving force.

Advancement - Encourage innovative approaches and drive cross-functional alignment to accomplish goals.

CCS is an EEO/AA Employer. M/F/D/V

Company Overview CCS is the strategic partner addressing America\'s most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. Our LivingConnected solution and PropheSee AI-powered predictive model support better adherence and outcomes. CCS supports over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. For more, visit ccsmed.com or connect with us on LinkedIn.

What We Offer

Competitive Salary

Bonus/Incentive Opportunities/commission

(if applicable)

Comprehensive Benefits:

Medical, dental, and vision insurance 401(k) with company match Paid time off (vacation and holidays)

Growth & Development:

Ongoing training and professional development

Work-Life Balance:

Remote or hybrid work options (if applicable); Wellness programs and mental health support

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