Global Technical Talent
Overview
Amazon Connect Engineer
—
Location : Wellesley, MA (Must be available for Eastern Time hours).
Onsite Flexibility : Remote (100%) — with preference for candidates in the Eastern Time Zone.
Contract Details : Type:
Contract Start Date:
As soon as possible Contract Duration:
~14 months Pay Rate:
$100 – $113/hr Shift/Hours:
Standard business hours in Eastern Time Zone Equipment Provided:
Yes Extension or Conversion Potential:
Possible Job Summary
As a
Principal Operational Engineer – AWS and Amazon Connect , you will lead the
migration of a legacy Cisco PCCE contact center to Amazon Connect . This critical initiative involves deep AWS architecture and operational oversight, focusing on scalability, automation, and integration with Amazon’s AI/ML services. The ideal candidate combines
deep AWS experience
with hands-on expertise in
Amazon Connect , and a proactive, solutions-driven mindset. Key Responsibilities
Lead the end-to-end migration of contact center systems to
Amazon Connect Design, deploy, and maintain secure, scalable AWS infrastructure (EC2, Lambda, S3, VPC, etc.) Integrate voice bots using
Amazon Lex ,
Amazon Polly , and other conversational AI tools Automate infrastructure via
Terraform or CloudFormation Collaborate with DevOps and cross-functional teams to embed AWS security best practices Perform scripting and automation using
Python, Bash, or PowerShell Utilize container technologies such as
Docker and Kubernetes Document systems architecture and operational runbooks Monitor cloud environments and respond to operational issues as needed Support CI/CD practices in a multi-cloud or hybrid environment Required Experience
Bachelor’s degree in Computer Science, IT, or related field 8+ years in cloud engineering; 5+ years on AWS In-depth expertise in
Amazon Connect
and related tools Proficiency in
infrastructure-as-code
using Terraform or CloudFormation Strong scripting skills:
Python, Bash, or PowerShell Understanding of networking, cloud security, IAM, and multi-zone deployments AWS Professional-level certification(s):
Solutions Architect
or
DevOps Engineer Preferred Experience
Master’s degree in IT or Engineering Experience with
Azure or GCP
for multi-cloud strategy Familiarity with
AWS AI/ML services
and
data analytics tools Exposure to Agile environments and project management practices Required Skills
Amazon Connect deployment and optimization AWS core services (EC2, Lambda, RDS, S3, IAM, VPC) Infrastructure automation and CI/CD integration AWS networking and cloud security best practices Preferred Skills
Multi-cloud strategy and design Kubernetes orchestration and container deployment Cloud cost optimization and monitoring Cross-team collaboration in hybrid/remote setups Benefits
Medical, Dental, and Vision Insurance 401(k) Retirement Plan About the Client
A leading financial services organization offering insurance, investments, asset management, and retirement planning. With a global presence, we are dedicated to helping clients achieve financial security and a healthier life. Join our team to drive innovation, digital transformation, and sustainable business growth. About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies in banking, insurance, technology, life sciences, biotech, utilities, and retail across the US and Canada. Let us help you find your next great opportunity! Job Number : 25-26463
#LI-GTT
#LI-Remote
#J-18808-Ljbffr
Amazon Connect Engineer
—
Location : Wellesley, MA (Must be available for Eastern Time hours).
Onsite Flexibility : Remote (100%) — with preference for candidates in the Eastern Time Zone.
Contract Details : Type:
Contract Start Date:
As soon as possible Contract Duration:
~14 months Pay Rate:
$100 – $113/hr Shift/Hours:
Standard business hours in Eastern Time Zone Equipment Provided:
Yes Extension or Conversion Potential:
Possible Job Summary
As a
Principal Operational Engineer – AWS and Amazon Connect , you will lead the
migration of a legacy Cisco PCCE contact center to Amazon Connect . This critical initiative involves deep AWS architecture and operational oversight, focusing on scalability, automation, and integration with Amazon’s AI/ML services. The ideal candidate combines
deep AWS experience
with hands-on expertise in
Amazon Connect , and a proactive, solutions-driven mindset. Key Responsibilities
Lead the end-to-end migration of contact center systems to
Amazon Connect Design, deploy, and maintain secure, scalable AWS infrastructure (EC2, Lambda, S3, VPC, etc.) Integrate voice bots using
Amazon Lex ,
Amazon Polly , and other conversational AI tools Automate infrastructure via
Terraform or CloudFormation Collaborate with DevOps and cross-functional teams to embed AWS security best practices Perform scripting and automation using
Python, Bash, or PowerShell Utilize container technologies such as
Docker and Kubernetes Document systems architecture and operational runbooks Monitor cloud environments and respond to operational issues as needed Support CI/CD practices in a multi-cloud or hybrid environment Required Experience
Bachelor’s degree in Computer Science, IT, or related field 8+ years in cloud engineering; 5+ years on AWS In-depth expertise in
Amazon Connect
and related tools Proficiency in
infrastructure-as-code
using Terraform or CloudFormation Strong scripting skills:
Python, Bash, or PowerShell Understanding of networking, cloud security, IAM, and multi-zone deployments AWS Professional-level certification(s):
Solutions Architect
or
DevOps Engineer Preferred Experience
Master’s degree in IT or Engineering Experience with
Azure or GCP
for multi-cloud strategy Familiarity with
AWS AI/ML services
and
data analytics tools Exposure to Agile environments and project management practices Required Skills
Amazon Connect deployment and optimization AWS core services (EC2, Lambda, RDS, S3, IAM, VPC) Infrastructure automation and CI/CD integration AWS networking and cloud security best practices Preferred Skills
Multi-cloud strategy and design Kubernetes orchestration and container deployment Cloud cost optimization and monitoring Cross-team collaboration in hybrid/remote setups Benefits
Medical, Dental, and Vision Insurance 401(k) Retirement Plan About the Client
A leading financial services organization offering insurance, investments, asset management, and retirement planning. With a global presence, we are dedicated to helping clients achieve financial security and a healthier life. Join our team to drive innovation, digital transformation, and sustainable business growth. About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies in banking, insurance, technology, life sciences, biotech, utilities, and retail across the US and Canada. Let us help you find your next great opportunity! Job Number : 25-26463
#LI-GTT
#LI-Remote
#J-18808-Ljbffr