ZipRecruiter
Overview
Title:
Process Improvement Consultant – Core Technology Transformation Department:
Technology Strategy & Operations Reports To:
VP, Operations Type:
Contract with potential to extend. Location:
Hybrid in Seattle, WA (1-3 days a week on-site) Hourly/Contract Rate:
$65-$70/Hour (depending on experience) Summary: We're looking for a seasoned advisor to help reshape how our tech org functions day-to-day. This person will work across teams to explore how things currently operate, uncover inefficiencies, and build scalable solutions that support a new way of working within our evolving product-focused structure. Deep experience in org-wide process change, people-centered delivery, and adaptive frameworks is essential. Responsibilities
Review how work currently flows across product, platform, and support groups Lead small, interactive sessions to explore workflows and build process maps—strong people skills and a customer-first mindset are key Collaborate with stakeholders to co-create future-state designs Apply Lean, Six Sigma, or similar methods to drive improvements Align efforts with Product, Engineering, and Ops while staying within compliance bounds Define impact metrics and track long-term success Support change efforts through training, documentation, and clear communication Account for SME bottlenecks and dependencies Share insights and recommendations with senior leaders Qualifications
7+ years in process-improvement, ops consulting, or enterprise-level transformation Proven success in redesigning workflows in software-focused environments Strong facilitation chops and stakeholder engagement skills Familiarity with Agile, Lean, Six Sigma, or similar frameworks Comfortable using tools like Lucid chart, Miro, Jira, and Confluence Sharp analytical thinking and clear communication Ability to bring clarity to messy, complex environments Systems-level thinking and a knack for org design Confidence working with execs and frontline teams alike Experience in regulated spaces like healthcare or insurance
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Title:
Process Improvement Consultant – Core Technology Transformation Department:
Technology Strategy & Operations Reports To:
VP, Operations Type:
Contract with potential to extend. Location:
Hybrid in Seattle, WA (1-3 days a week on-site) Hourly/Contract Rate:
$65-$70/Hour (depending on experience) Summary: We're looking for a seasoned advisor to help reshape how our tech org functions day-to-day. This person will work across teams to explore how things currently operate, uncover inefficiencies, and build scalable solutions that support a new way of working within our evolving product-focused structure. Deep experience in org-wide process change, people-centered delivery, and adaptive frameworks is essential. Responsibilities
Review how work currently flows across product, platform, and support groups Lead small, interactive sessions to explore workflows and build process maps—strong people skills and a customer-first mindset are key Collaborate with stakeholders to co-create future-state designs Apply Lean, Six Sigma, or similar methods to drive improvements Align efforts with Product, Engineering, and Ops while staying within compliance bounds Define impact metrics and track long-term success Support change efforts through training, documentation, and clear communication Account for SME bottlenecks and dependencies Share insights and recommendations with senior leaders Qualifications
7+ years in process-improvement, ops consulting, or enterprise-level transformation Proven success in redesigning workflows in software-focused environments Strong facilitation chops and stakeholder engagement skills Familiarity with Agile, Lean, Six Sigma, or similar frameworks Comfortable using tools like Lucid chart, Miro, Jira, and Confluence Sharp analytical thinking and clear communication Ability to bring clarity to messy, complex environments Systems-level thinking and a knack for org design Confidence working with execs and frontline teams alike Experience in regulated spaces like healthcare or insurance
#J-18808-Ljbffr