California State University
Associate Director of Donor Relations and Stewardship
California State University, San Jose, California, United States, 95199
Job Summary
Reporting to the Director of Donor Relations and Stewardship, the Associate Director of Donor Relations and Stewardship oversees fund management and reporting, stewardship, and processing systems for the university’s expendable and endowed funds, with particular attention towards scholarship support. This individual plays an important role in fostering donor confidence in their philanthropic gifts and inspiring ongoing engagement with the university. Key Responsibilities
Lead the annual Scholarship Impact Report and provide key support for the annual Endowment Impact Report. Coordinate with key departments and student recipients to ensure accuracy and timely delivery of donor reports. Provide exceptional customer service and serve as the main contact for scholarship questions for external and internal stakeholders. Communicate with scholarship recipients regarding the reason for their award, expectations for participation in scholarship events, and follow up with their donors. Collaborate with the Special Events team and college Event Planners to implement and host high-quality stewardship experiences for donors. Engage with campus partners to gather stories, data, and outcomes that demonstrate the impact of donor support. Draft campaign and ad hoc stewardship reports and donor collateral. Develop, manage, and maintain department processes for acknowledging and stewarding individual gifts, matching gifts, corporate gifts, and recurring gifts. Track major gifts and draft personalized acknowledgment letters. Serve as University Advancement departmental liaison with the Financial Aid and Scholarship Office (FASO) to ensure that all scholarship awards are properly administered, and communicate the award timeline and student award receipt information with the Development team. Periodically audit scholarship funds to ensure state and federal compliance and that the donor's intent remains applicable to the program or purpose. Monitor and facilitate improvement projects related to internal scholarship reports on Tableau as needed. Support the Development Team and partners in academic units to stay current on funding needs; promote scholarship, endowment, and expendable fund awareness. Knowledge, Skills & Abilities
Demonstrated ability to manage time effectively and balance multiple priorities in fast-paced environments. Strong organizational skills and attention to detail, with the ability to draft, edit, and format correspondence and reports professionally. Proven discretion and professionalism in handling sensitive donor, student, and organizational information. Ability to collaborate as an effective team member and communicate respectfully with internal and external constituents. Skilled in working independently to develop, implement, and evaluate programs that align with University Advancement and Tower Foundation objectives. Ability to interpret, apply, and, when necessary, adapt policies and procedures in areas where specific guidelines may not exist. Knowledge of campus-wide scholarship stewardship initiatives and programs, with the ability to provide context and guidance. Strong problem-solving skills, with accountability for meeting goals while representing the mission, vision, and values of the organization. Proficiency in Google Suite, Microsoft Office Suite, and stewardship database systems; ability to quickly learn and apply new project management and technology platforms. Required Qualifications
A bachelor's degree and/or equivalent training. Minimum four years of administrative work experience involving analysis and evaluation of policies, procedures, and practices. Experience developing new or improved policies, programs, and practices. Preferred Qualifications
Advanced Degree. Experience in higher education. Experience working in a foundation, alumni or advancement office. Experience with donor database systems such as Blackbaud’s Raiser's Edge NXT or similar. Knowledge of EverTrue platform products. Experience with scholarship management technologies, preferably Next Gen Scholarship Manager. Compensation
Classification: Administrator I Anticipated Hiring Salary: $7,334/month CSU Salary Range: $3,938/month - $11,703/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 25, 2025 through October 8, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information
University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH applicable to their age and medical condition, and comply with other safety measures established by each campus. The system-wide policy can be found at the CSU policy portal. Questions may be sent to jobs@sjsu.edu. Additional Information
Satisfactory completion of a background check is required for employment. SJSU will issue a contingent offer of employment, which may be rescinded if the background check reveals disqualifying information. The standard background check includes criminal, employment, and education verification; some positions may require additional checks. SJSU will pay all costs. Evidence of required degree(s) or certification(s) will be required at time of hire. All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with CSU Executive Order 1083. Incumbent is also required to report Clery incidents and to comply with related requirements. Equal Employment Statement: San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, sex, sexual orientation, and veteran status. Title IX and other laws apply to university programs and activities. Reasonable accommodation is available for applicants with disabilities.
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Reporting to the Director of Donor Relations and Stewardship, the Associate Director of Donor Relations and Stewardship oversees fund management and reporting, stewardship, and processing systems for the university’s expendable and endowed funds, with particular attention towards scholarship support. This individual plays an important role in fostering donor confidence in their philanthropic gifts and inspiring ongoing engagement with the university. Key Responsibilities
Lead the annual Scholarship Impact Report and provide key support for the annual Endowment Impact Report. Coordinate with key departments and student recipients to ensure accuracy and timely delivery of donor reports. Provide exceptional customer service and serve as the main contact for scholarship questions for external and internal stakeholders. Communicate with scholarship recipients regarding the reason for their award, expectations for participation in scholarship events, and follow up with their donors. Collaborate with the Special Events team and college Event Planners to implement and host high-quality stewardship experiences for donors. Engage with campus partners to gather stories, data, and outcomes that demonstrate the impact of donor support. Draft campaign and ad hoc stewardship reports and donor collateral. Develop, manage, and maintain department processes for acknowledging and stewarding individual gifts, matching gifts, corporate gifts, and recurring gifts. Track major gifts and draft personalized acknowledgment letters. Serve as University Advancement departmental liaison with the Financial Aid and Scholarship Office (FASO) to ensure that all scholarship awards are properly administered, and communicate the award timeline and student award receipt information with the Development team. Periodically audit scholarship funds to ensure state and federal compliance and that the donor's intent remains applicable to the program or purpose. Monitor and facilitate improvement projects related to internal scholarship reports on Tableau as needed. Support the Development Team and partners in academic units to stay current on funding needs; promote scholarship, endowment, and expendable fund awareness. Knowledge, Skills & Abilities
Demonstrated ability to manage time effectively and balance multiple priorities in fast-paced environments. Strong organizational skills and attention to detail, with the ability to draft, edit, and format correspondence and reports professionally. Proven discretion and professionalism in handling sensitive donor, student, and organizational information. Ability to collaborate as an effective team member and communicate respectfully with internal and external constituents. Skilled in working independently to develop, implement, and evaluate programs that align with University Advancement and Tower Foundation objectives. Ability to interpret, apply, and, when necessary, adapt policies and procedures in areas where specific guidelines may not exist. Knowledge of campus-wide scholarship stewardship initiatives and programs, with the ability to provide context and guidance. Strong problem-solving skills, with accountability for meeting goals while representing the mission, vision, and values of the organization. Proficiency in Google Suite, Microsoft Office Suite, and stewardship database systems; ability to quickly learn and apply new project management and technology platforms. Required Qualifications
A bachelor's degree and/or equivalent training. Minimum four years of administrative work experience involving analysis and evaluation of policies, procedures, and practices. Experience developing new or improved policies, programs, and practices. Preferred Qualifications
Advanced Degree. Experience in higher education. Experience working in a foundation, alumni or advancement office. Experience with donor database systems such as Blackbaud’s Raiser's Edge NXT or similar. Knowledge of EverTrue platform products. Experience with scholarship management technologies, preferably Next Gen Scholarship Manager. Compensation
Classification: Administrator I Anticipated Hiring Salary: $7,334/month CSU Salary Range: $3,938/month - $11,703/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 25, 2025 through October 8, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information
University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH applicable to their age and medical condition, and comply with other safety measures established by each campus. The system-wide policy can be found at the CSU policy portal. Questions may be sent to jobs@sjsu.edu. Additional Information
Satisfactory completion of a background check is required for employment. SJSU will issue a contingent offer of employment, which may be rescinded if the background check reveals disqualifying information. The standard background check includes criminal, employment, and education verification; some positions may require additional checks. SJSU will pay all costs. Evidence of required degree(s) or certification(s) will be required at time of hire. All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with CSU Executive Order 1083. Incumbent is also required to report Clery incidents and to comply with related requirements. Equal Employment Statement: San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, sex, sexual orientation, and veteran status. Title IX and other laws apply to university programs and activities. Reasonable accommodation is available for applicants with disabilities.
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