Crowe
Overview
Business Operations Support Senior Associate – Crowe Join to apply for the Business Operations Support Senior Associate role at Crowe. Job Description
Job Summary: The Business Operations Support Senior Associate provides executive level administrative support for business processes tailored to the specific needs of the Business Unit. This role supports key operational functions such as client intake, contract administration, billing, etc., collaborating with firm Partners to ensure processes are executed efficiently, accurately, and in alignment with firmwide policies and BU goals. The ideal candidate is detail-oriented, organized, and committed to continuous improvement. Key Responsibilities
Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance. Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs. Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation. Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks. Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary. Support the development and editing of client-facing materials, including presentations, reports, and invoices. Assist in onboarding and training of Associates and new team members, sharing knowledge of tools, systems, and best practices. Contribute to process improvements and knowledge sharing by participating in team initiatives and cross-team collaboration. Qualifications
3–5 years of experience in administrative or operational support roles such as billing, contract management, or client intake, preferably within a professional services or consulting environment. Bachelor’s or Associate degree in Business Administration or a related field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with enterprise systems (e.g., Workday, Icertis, D365). Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines. Excellent communication skills and the ability to work collaboratively across teams. Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments. Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes. Compensation and Benefits
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $45,000.00 - $92,600.00 per year. Our Benefits
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Accounting, Financial Services, and IT Services and IT Consulting
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Business Operations Support Senior Associate – Crowe Join to apply for the Business Operations Support Senior Associate role at Crowe. Job Description
Job Summary: The Business Operations Support Senior Associate provides executive level administrative support for business processes tailored to the specific needs of the Business Unit. This role supports key operational functions such as client intake, contract administration, billing, etc., collaborating with firm Partners to ensure processes are executed efficiently, accurately, and in alignment with firmwide policies and BU goals. The ideal candidate is detail-oriented, organized, and committed to continuous improvement. Key Responsibilities
Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance. Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs. Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation. Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks. Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary. Support the development and editing of client-facing materials, including presentations, reports, and invoices. Assist in onboarding and training of Associates and new team members, sharing knowledge of tools, systems, and best practices. Contribute to process improvements and knowledge sharing by participating in team initiatives and cross-team collaboration. Qualifications
3–5 years of experience in administrative or operational support roles such as billing, contract management, or client intake, preferably within a professional services or consulting environment. Bachelor’s or Associate degree in Business Administration or a related field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with enterprise systems (e.g., Workday, Icertis, D365). Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines. Excellent communication skills and the ability to work collaboratively across teams. Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments. Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes. Compensation and Benefits
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $45,000.00 - $92,600.00 per year. Our Benefits
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Accounting, Financial Services, and IT Services and IT Consulting
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