RCG, Inc.
System Engineer Sr. ITSM/ITOM Environment
RCG, Inc., Washington, District of Columbia, us, 20022
Overview
System Engineer Sr.
– Operate and Manage ITSM/ITOM Environment Sr.
Location:
Washington, DC - Remote
Clearance Requirement:
U.S. Citizen (Public Trust Eligible)
Pay Range:
$70/hr - $75/hr
The Opportunity We are seeking a
Senior Systems Engineer
to provide expertise in operating and managing IT Service Management (ITSM) and IT Operations Management (ITOM) environments. This role is
100% remote , unless specifically called to attend a meeting at the customer\'s site.
What You\'ll Do
Manage enterprise
file services infrastructure
hosted on-premises, in AWS, and in Azure.
Maintain technologies including
Azure Files, Blob Storage, AWS S3, and Fed Hive .
Administer multiple file-sharing protocols, including
SMB (Windows/Linux)
and
NFS (Linux only) .
Ensure redundancy across file shares and redundant zones for availability and resilience.
Monitor all endpoints upon deployment and remediate vulnerabilities according to best practices.
Implement and maintain backup solutions using
cloud-native tools (AWS/Azure)
or approved third-party tools, in compliance with SLAs.
Rectify errors and configuration issues on failed clients across
Azure, AWS, and on-premises systems .
Maintain file shares with strict permission controls for private, inter-agency, and restricted access environments.
Support performance optimization for storage hosted primarily on
solid-state drives (SSD) .
What We\'re Looking For
Bachelor\'s degree in
computer science, Information Systems, Engineering, or related technical field .
Minimum 6 years of experience
in systems engineering or IT infrastructure management.
Strong problem-solving skills with the ability to work independently or under general direction.
Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical users.
U.S. Citizen. Eligible for a
Public Trust clearance .
Preferred Skills & Certifications
Prior experience supporting
federal government environments .
Certifications in
cloud platforms (AWS, Azure)
or ITSM/ITOM tools.
Why You\'ll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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– Operate and Manage ITSM/ITOM Environment Sr.
Location:
Washington, DC - Remote
Clearance Requirement:
U.S. Citizen (Public Trust Eligible)
Pay Range:
$70/hr - $75/hr
The Opportunity We are seeking a
Senior Systems Engineer
to provide expertise in operating and managing IT Service Management (ITSM) and IT Operations Management (ITOM) environments. This role is
100% remote , unless specifically called to attend a meeting at the customer\'s site.
What You\'ll Do
Manage enterprise
file services infrastructure
hosted on-premises, in AWS, and in Azure.
Maintain technologies including
Azure Files, Blob Storage, AWS S3, and Fed Hive .
Administer multiple file-sharing protocols, including
SMB (Windows/Linux)
and
NFS (Linux only) .
Ensure redundancy across file shares and redundant zones for availability and resilience.
Monitor all endpoints upon deployment and remediate vulnerabilities according to best practices.
Implement and maintain backup solutions using
cloud-native tools (AWS/Azure)
or approved third-party tools, in compliance with SLAs.
Rectify errors and configuration issues on failed clients across
Azure, AWS, and on-premises systems .
Maintain file shares with strict permission controls for private, inter-agency, and restricted access environments.
Support performance optimization for storage hosted primarily on
solid-state drives (SSD) .
What We\'re Looking For
Bachelor\'s degree in
computer science, Information Systems, Engineering, or related technical field .
Minimum 6 years of experience
in systems engineering or IT infrastructure management.
Strong problem-solving skills with the ability to work independently or under general direction.
Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical users.
U.S. Citizen. Eligible for a
Public Trust clearance .
Preferred Skills & Certifications
Prior experience supporting
federal government environments .
Certifications in
cloud platforms (AWS, Azure)
or ITSM/ITOM tools.
Why You\'ll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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