PRICE WATERHOUSE COOPERS
Salesforce Manager [Pharma & Life Science]
PRICE WATERHOUSE COOPERS, Boston, Massachusetts, us, 02298
Overview
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications, providing consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications to help clients optimise operational efficiency and achieve their strategic objectives. Responsibilities
Analyse client needs and the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Lead with integrity and authenticity, articulating PwC purpose and values in a meaningful way; embrace technology and innovation to enhance delivery. Mentor others, provide coaching, and use work reviews to deepen the expertise of team members. Address conflicts or issues with clients and team members, escalating where appropriate. Qualifications
Minimum Degree Required Bachelor\'s Degree Minimum Year(s) of Experience 5 year(s) Preferred Qualifications
Degree Preferred Master\'s Degree Preferred Fields of Study Computer and Information Science, Management Information Systems Certification(s) Preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills
Demonstrates proven extensive knowledge levels and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that address the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations. Demonstrates proven extensive knowledge levels and success in roles assisting large organizations with: Improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units; Understanding and solving business and technology challenges related to the implementation of CRM technologies; Delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs. Demonstrates proven extensive knowledge and success as a team leader, including: Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; Answering questions and providing direction to less-experienced staff; Coaching staff with timely meaningful written and verbal feedback. For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Sciences Industry Advisory, prior experience in Pharma & Life Sciences industry preferred. Additional Functional/Technical Capabilities Leading and/or facilitating teams to develop client proposals and manage relationships for potential new service opportunities; Identifying and addressing client needs, building deep client relationships, and managing project resources, budgets, and deliverables; Writing, communicating, facilitating, and presenting to diverse audiences; Software configuration, Mobile solutions, Apex coding, or Visualforce coding in Salesforce.com and/or Veeva; System applications implementations and related coding in Salesforce.com, SAP, Oracle, Marketo, and related cloud or on-premise ERP applications; Third-party integrations and assessment of their impact; Proficiency with PC applications and multilingual communication as it relates to understanding client needs and translating them into system functionality; Producing deliverables in a fast-paced, global, multi-project environment. Other Information
Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need sponsorship through the H-1B lottery, except as set forth in policy: https://pwc.to/H-1B-Lottery-Policy. As an equal opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law. For locations with Fair Chance Ordinances, relevant laws apply to the consideration of arrest or conviction records in employment. PwC evaluates these factors to maintain a secure and trusted workplace. The salary range for this position is: $99,000 - $232,000, plus potential annual discretionary bonus. Actual compensation depends on skills, experience, qualifications, and location. PwC offers benefits including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. Benefits at a glance: https://pwc.to/benefits-at-a-glance #LI-Hybrid
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At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications, providing consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications to help clients optimise operational efficiency and achieve their strategic objectives. Responsibilities
Analyse client needs and the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Lead with integrity and authenticity, articulating PwC purpose and values in a meaningful way; embrace technology and innovation to enhance delivery. Mentor others, provide coaching, and use work reviews to deepen the expertise of team members. Address conflicts or issues with clients and team members, escalating where appropriate. Qualifications
Minimum Degree Required Bachelor\'s Degree Minimum Year(s) of Experience 5 year(s) Preferred Qualifications
Degree Preferred Master\'s Degree Preferred Fields of Study Computer and Information Science, Management Information Systems Certification(s) Preferred One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant Preferred Knowledge/Skills
Demonstrates proven extensive knowledge levels and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that address the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations. Demonstrates proven extensive knowledge levels and success in roles assisting large organizations with: Improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units; Understanding and solving business and technology challenges related to the implementation of CRM technologies; Delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs. Demonstrates proven extensive knowledge and success as a team leader, including: Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; Answering questions and providing direction to less-experienced staff; Coaching staff with timely meaningful written and verbal feedback. For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Sciences Industry Advisory, prior experience in Pharma & Life Sciences industry preferred. Additional Functional/Technical Capabilities Leading and/or facilitating teams to develop client proposals and manage relationships for potential new service opportunities; Identifying and addressing client needs, building deep client relationships, and managing project resources, budgets, and deliverables; Writing, communicating, facilitating, and presenting to diverse audiences; Software configuration, Mobile solutions, Apex coding, or Visualforce coding in Salesforce.com and/or Veeva; System applications implementations and related coding in Salesforce.com, SAP, Oracle, Marketo, and related cloud or on-premise ERP applications; Third-party integrations and assessment of their impact; Proficiency with PC applications and multilingual communication as it relates to understanding client needs and translating them into system functionality; Producing deliverables in a fast-paced, global, multi-project environment. Other Information
Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need sponsorship through the H-1B lottery, except as set forth in policy: https://pwc.to/H-1B-Lottery-Policy. As an equal opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law. For locations with Fair Chance Ordinances, relevant laws apply to the consideration of arrest or conviction records in employment. PwC evaluates these factors to maintain a secure and trusted workplace. The salary range for this position is: $99,000 - $232,000, plus potential annual discretionary bonus. Actual compensation depends on skills, experience, qualifications, and location. PwC offers benefits including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. Benefits at a glance: https://pwc.to/benefits-at-a-glance #LI-Hybrid
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